Heritage Cadillac - Service Center

Chris is always on top of it. Excellent, prompt, and honest service. He definitely sets the standard. My car needed a light bulb and an oil change. As always he gave an accurate timeline and escorted me honest service. He definitely sets the standard. My car needed a light bulb and an oil change. As always he gave an accurate timeline and escorted me to and from the waiting area. I felt valued. Thank you! More

Everything was great. Mark Brennan did a fine job with my recent service appointment. he is also very helpful explaining many of the less well known features of the XT5. Mark Brennan did a fine job with my recent service appointment. he is also very helpful explaining many of the less well known features of the XT5. The loaner lady was terrific and so was the loan vehicle. More

I had Great service. Chris kept me updated on everything via text message and was very pleasant. He answered all of my questions concerning my car. via text message and was very pleasant. He answered all of my questions concerning my car. More

Everyone was so courteous an helpful. My late husband and I have been going to Heritage Cadillac for several years, and we trust the staff and always have come away feeling we have been ta My late husband and I have been going to Heritage Cadillac for several years, and we trust the staff and always have come away feeling we have been taken care of in a fair manner. More

Replaced Tire That Was Leaking Air One of the new tires that I bought last month was leaking air. I brought in my car and Michael Ammerman took care of me right away. It turned out One of the new tires that I bought last month was leaking air. I brought in my car and Michael Ammerman took care of me right away. It turned out that the tire had a nail in the sidewall, thus requiring that it be replaced. Michael got me a new tire and everything went very smoothly. More

Best experience time after time after time From Sue at the front desk, to the personal service from the Service Technician Burrell, to Christian the always fabulous and caring mechanic. I re From Sue at the front desk, to the personal service from the Service Technician Burrell, to Christian the always fabulous and caring mechanic. I recommend this place over any other Cadillac dealership. More

Heritage Experience I brought in my truck for routine maintenance, outstanding service. They took care of me immediately and provided a loaner without hesitation! While I brought in my truck for routine maintenance, outstanding service. They took care of me immediately and provided a loaner without hesitation! While I was there, I looked around the lot. The salesmen are extremely knowledgeable, kind, and not pushy. I would recommend this dealership. More

Exceeded All Expectations! I had a full day planned and realized I had a flat tire. I pulled into Heritage Cadillac, and Mr. Henry addressed my needs right away. He was frien I had a full day planned and realized I had a flat tire. I pulled into Heritage Cadillac, and Mr. Henry addressed my needs right away. He was friendly, professional, and wonderful. Every member of the team was friendly and attentive. I can't thank them enough. They provided a loaned car, and I was able to complete my plans for the day. I received a text when the work was done, and I returned the car. My fully repaired car was ready and waiting for me. Thanks so much for your exceptional service! More

Service Experience They took us in right away when our wipers weren't working and fixed it promptly. We always get good service at Heritage. Always good. They took us in right away when our wipers weren't working and fixed it promptly. We always get good service at Heritage. Always good. More

On time; done right. I was welcomed by Mr. Ammerman as soon as I pulled in. The work was finished when he said it would be, Washed car, Clean, roomy waiting room with s I was welcomed by Mr. Ammerman as soon as I pulled in. The work was finished when he said it would be, Washed car, Clean, roomy waiting room with snacks. Free WiFi. More