478 Reviews of Heritage Cadillac - Service Center
Excellent Service My car was in for an oil change and tire rotation. Friendly greeting and write-up by service manager Michael Ammerman. Work completion time frame pro My car was in for an oil change and tire rotation. Friendly greeting and write-up by service manager Michael Ammerman. Work completion time frame promised exceeded expectations. Keep up the good work! More
Mike was awesome.... I will definitely come back for all of our service need. Right from the start he made it simple from the phone call to me going in dropping my car off and picking my car up thanks a l of our service need. Right from the start he made it simple from the phone call to me going in dropping my car off and picking my car up thanks a lot More
Great Service Friendly staff all around can get an appointment easily greeted with friendly staff.Not to long of a wait and service dept.keeps you informed of the p Friendly staff all around can get an appointment easily greeted with friendly staff.Not to long of a wait and service dept.keeps you informed of the progress. More
Very Satisfied Awesome experience I had when I arrived to find out that the service department was ready for me with a loaner car waiting I did not have to wait I wa Awesome experience I had when I arrived to find out that the service department was ready for me with a loaner car waiting I did not have to wait I was in and out within 15-minutes. Also they went above my expectation and prepared more service for my care than I expected. I trust their judgement and advice when it comes to decided what is needed for my car. My only wish is that I could afford to buy a car for my entire family so that they can enjoy benefits of having great cars that that get excellent service. Thank you very much! Mel More
The service advisors at Heritage Cadillac always greet me with a smile and keep me informed of the status my car’s service. They make me feel appreciated. with a smile and keep me informed of the status my car’s service. They make me feel appreciated. More
Service writer Michael professionaly took care of business and deserves 5 stars. Young lady in loaner office also 5 stars. Thank you will come again. Rick A business and deserves 5 stars. Young lady in loaner office also 5 stars. Thank you will come again. Rick A More
It’s always a good experience. When I come they make me all feel special . I love, love the coffee Maschine , and enjoy the little treats . I ALWAYS request Ken or Mike . I rememb When I come they make me all feel special . I love, love the coffee Maschine , and enjoy the little treats . I ALWAYS request Ken or Mike . I remember them from Foley . Foley had the best service in the world , and now you have them . Such a plus to your Dealer ship . More
I brought my car to Heritage for service. The work was completed in a timely and professionally manner. All were were very kind and attentive. completed in a timely and professionally manner. All were were very kind and attentive. More
I was there for 2 reasons Reason 1 was the heater was not functioning correctly. When I went to show Mark in service what was happening the vehicle did not show the issue. Reas Reason 1 was the heater was not functioning correctly. When I went to show Mark in service what was happening the vehicle did not show the issue. Reason 2 was an estimate for some body work. The body shop did a great job. Then when I went to leave with the vehicle the heater did have the issue that I was there for. Mark pulled the car back in saw that it was doing what it was there for he promptly had service look at the issue, they did an update to the system and it appears to be working great now. Thanks for all your help Keith More
The Great Experience As I have said before my experience with this dealership (front & back) has always been great that goes for Burrell Henry and even the mechanics that As I have said before my experience with this dealership (front & back) has always been great that goes for Burrell Henry and even the mechanics that I have met everyone is professional and courteous. Bottom line what ever I brought my vehicle in for the job gets done and done right. More