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Heritage Cadillac - Service Center

Lombard, IL

4.8
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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March 05, 2020

Always a fine experience.Mark & Fran are both so Always a fine experience. Mark & Fran are both so pleasant to work with. Also Linda and every one there. I brought my car to a dealership near me la More

by Petrv93
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan, Linda Diaz
March 04, 2020

Scheduled oil change and check up. Service Dept. Chris as usual provides excellent service. Prompt, efficient and polite. Supplies regular updates about service progress, very helpful. More

by JimmyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
February 28, 2020

Excellent service department --shout out to MARK--you are the best! Very professional, courteous and great service. I am glad I came to Heritage today! More

by sallyhill
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
February 26, 2020

Heritage has been my dealership for at least 8 years I have never had a problem getting problems solved my car is always ready when promised I would refer them to others that need service on their Cadilac More

by Bebemypup1226
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2020

Service manager was courteous and focused on customer satisfaction. Kept up to date with what the problem was and the fix/cost. Car delivered on time - problem solved. More

by Carlosd6285
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Oil change and tire rotation I always call Burrell and he walks me through all the details. The service is top notch and this is why I have purchased and leased from Heritage for More

by CMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

Oil Change and tire rotation Michael was clear in all details of my service today at Heritage Cadillac. Everyone is always so courteous and polite. Al my questions and concerns we More

by tjclarke205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

The team in the Dealership are always kind and courteous. Very professional. All of my questions were answered. My appointment time was honored and the wait time was very minimal. More

by pastoraljones57
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
February 18, 2020

Service As usual, very professional and courteous. My car is always well taken care of and so am I. I am very pleased with my car and Heritage. More

by Boomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
February 17, 2020

Michael in service dept very excellent in his job Experience has since day one very professional everyone is friendly and always willing to be very helpful also the special gift at the payment center More

by danmaloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Halley
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