Heritage Cadillac - Service Center

Great Dealership The staff at this dealership are always professional yet friendly and anytime I bring my car in for a repair it is completed satisfactorily and in a t The staff at this dealership are always professional yet friendly and anytime I bring my car in for a repair it is completed satisfactorily and in a timely manner. More

Great service and health safety related to the covid-19 issues. Dealership doing a great job in keeping Customers safe and happy. Thank you very much. issues. Dealership doing a great job in keeping Customers safe and happy. Thank you very much. More

Very Helpful First time there after my new purchase of an XT 6 and the service technician Mark was very helpful and so pleasant. I was in and out of there quickly First time there after my new purchase of an XT 6 and the service technician Mark was very helpful and so pleasant. I was in and out of there quickly and effortlessly!! Thank you!! More

Mark was amazing getting my car in fast and taken care of.. always great service will return on the future for any needs thank you of.. always great service will return on the future for any needs thank you More

Car brought in for my first oil change. Mark was great and explained everything to me. Had a recall issued so that was taken care of too. and explained everything to me. Had a recall issued so that was taken care of too. More

Another Pleasant Service Department Experience Burell assisted me right away. Work done n a prompt fashion as promised. Front desk/cashier very pleasant and accommodating...even during Covid-19. Burell assisted me right away. Work done n a prompt fashion as promised. Front desk/cashier very pleasant and accommodating...even during Covid-19. Thank you. More

.Great Plave to do business I have been a customer for 20 years and purchased at least 10 new Cadillacs. Service has already been great and all the service personnel have been p I have been a customer for 20 years and purchased at least 10 new Cadillacs. Service has already been great and all the service personnel have been professional but down to earth. In fact yesterday my car would not start, charged the battery and then drove directly to the service dept. to get a new battery installed and did not have an appointment and one, two, three a new one was installed. Thank you More

A great dealership for parts, sales, used car sales, service and collision repair. Ed and Linda are a pleasure to work with. It's nice to see Linda year after year. We have five Cadillac's in our family service and collision repair. Ed and Linda are a pleasure to work with. It's nice to see Linda year after year. We have five Cadillac's in our family and wouldn't take them anywhere else. Now I'm bringing in a Traverse for some minor bodywork because Heritage has the best body shop. More

Another excellent customer service experience at Heritage Brought my 2019 Cadillac in for service this morning. Worked with Mark Brennan to check in my vehicle. Mark is personable, professional and knowledg Brought my 2019 Cadillac in for service this morning. Worked with Mark Brennan to check in my vehicle. Mark is personable, professional and knowledgeable. Unlike some dealerships in the past, there are no surprises here. At check in, they go over the service and the cost Mark told me the service would likely take 2 hours, but it was done in less time. The time was spent in the Heritage waiting area with a great coffee machine, magazines and a television set. No one likes to wait, no one likes to take the time to bring their car in for service, but Heritage makes the process as easy as possible. This is a first class dealership - to purchase, to lease and to have your car serviced. Highly recommend. More

Oil Change My service guy was AWESOME! He took the time to explain all of the work required for my 15K service and potential items needed before my next schedule My service guy was AWESOME! He took the time to explain all of the work required for my 15K service and potential items needed before my next scheduled service. More