Heritage Cadillac - Service Center

Experience Since Oak Park Cadillac closed I have never had anything, but a great experience at Heritage The service center always goes out of their way to explai Since Oak Park Cadillac closed I have never had anything, but a great experience at Heritage The service center always goes out of their way to explain what will be done and are always patient in giving me time to talk about the car and how I can use all the dials (or whatever you call the dashboard) More

Heritage was professional and they were concise and straightforward with the work that needed to be done on my car. The waiting area was clean comfortable and had a lot of amenities. straightforward with the work that needed to be done on my car. The waiting area was clean comfortable and had a lot of amenities. More

Great Dealership The staff at this dealership are always professional yet friendly and anytime I bring my car in for a repair it is completed satisfactorily and in a t The staff at this dealership are always professional yet friendly and anytime I bring my car in for a repair it is completed satisfactorily and in a timely manner. More

Great service and health safety related to the covid-19 issues. Dealership doing a great job in keeping Customers safe and happy. Thank you very much. issues. Dealership doing a great job in keeping Customers safe and happy. Thank you very much. More

Very Helpful First time there after my new purchase of an XT 6 and the service technician Mark was very helpful and so pleasant. I was in and out of there quickly First time there after my new purchase of an XT 6 and the service technician Mark was very helpful and so pleasant. I was in and out of there quickly and effortlessly!! Thank you!! More

Mark was amazing getting my car in fast and taken care of.. always great service will return on the future for any needs thank you of.. always great service will return on the future for any needs thank you More

Car brought in for my first oil change. Mark was great and explained everything to me. Had a recall issued so that was taken care of too. and explained everything to me. Had a recall issued so that was taken care of too. More

Another Pleasant Service Department Experience Burell assisted me right away. Work done n a prompt fashion as promised. Front desk/cashier very pleasant and accommodating...even during Covid-19. Burell assisted me right away. Work done n a prompt fashion as promised. Front desk/cashier very pleasant and accommodating...even during Covid-19. Thank you. More

.Great Plave to do business I have been a customer for 20 years and purchased at least 10 new Cadillacs. Service has already been great and all the service personnel have been p I have been a customer for 20 years and purchased at least 10 new Cadillacs. Service has already been great and all the service personnel have been professional but down to earth. In fact yesterday my car would not start, charged the battery and then drove directly to the service dept. to get a new battery installed and did not have an appointment and one, two, three a new one was installed. Thank you More

A great dealership for parts, sales, used car sales, service and collision repair. Ed and Linda are a pleasure to work with. It's nice to see Linda year after year. We have five Cadillac's in our family service and collision repair. Ed and Linda are a pleasure to work with. It's nice to see Linda year after year. We have five Cadillac's in our family and wouldn't take them anywhere else. Now I'm bringing in a Traverse for some minor bodywork because Heritage has the best body shop. More