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Heritage Cadillac - Service Center

Lombard, IL

4.8
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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August 09, 2020

Service Everyone in this dealership, whether or not you are doing business with them are very nice and friendly with suggestions to assist your every need. Re More

by g2hpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

repair the service personnel were friendly and to the point the wait time was not excessive and the conditions of the waiting area were clean and comfortabl More

by dyrk68
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
August 01, 2020

Heritage Cadillac is excellent everything was done to find the source of the problem at this visit. I found them to be professional and knowledgeable and will return if need be. More

by virellip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Burrell has always help me. The last feedback was only directed toward the pricing that I was charged! Excellent service! He always inform me on what I need. More

by jeromemontgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Excellent service...Mark Brennan ...Helpful on nature of needed service. Prompt appointment...pleasant interactions...communication clear and timely...customer service also very pleasant and efficient More

by Charlotteweb
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
July 26, 2020

it was great They did what I asked and were on time. I never had any problem with this crew. Eight more words is that enough for you guys. More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
July 17, 2020

Great dealership The service is timely and affordable and the staff always makes your experience great. The waiting room is very clean and has a nice variety of refre More

by 2 Caddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
July 16, 2020

Great service Marc was very nice to work with. My experience with my repair was great. Fixed my issue quickly. Gave me a loaner so that I didn’t have to wait or hav More

by Briandonlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
July 14, 2020

Every time I go to this dealership I have a good experience it is clean and personable and I usually don’t have to wait that long More

by mjpetrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2020

Excellent service and PR with customers, it would be nice if you put paper floor mats in the vehicles when you work on them.Keep up the good work More

by Rchlapecka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist Sue, rental agent Christina, Roger Fowler
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