Heritage Cadillac - Service Center

Very easy, clean, friendly and corrected texting notifications that was not turned on. Also corrected automatic seat cooling that I didn’t know how to turn off notifications that was not turned on. Also corrected automatic seat cooling that I didn’t know how to turn off More

Everything was very good. This was our first visit since getting the vehicle so it was free. I was a little concerned because I told the rep. that I thought I had enough points to get a free oil change. H getting the vehicle so it was free. I was a little concerned because I told the rep. that I thought I had enough points to get a free oil change. He said there was no one there that was able to figure the points out, which concerned me a bit. However, since it was our first visit I didn't need to use them. I guess I'll make my next oil change during the week so there is someone that knows your point system. I feel I should have to do this though.... More

I have Never had a negative experience when coming to your dealership ship. Alway friendly staff and great service. Missed the car and wash, which is a plus. your dealership ship. Alway friendly staff and great service. Missed the car and wash, which is a plus. More

Cashier and manager that provided loaner vehicle were informative and friendly I also received calls to update me on the progress and expected time of completion informative and friendly I also received calls to update me on the progress and expected time of completion More

Top notch service with Burrell Henry and the loaner lady, the mechanic, and the checkout women were all very good. Oh yeah I will always give out good recommendations about Heritage! the mechanic, and the checkout women were all very good. Oh yeah I will always give out good recommendations about Heritage! More

I feel comfortable bringing my car into Heritage Cadillac for service. I bought the car there and they have done all the service on the car...so they know the history. for service. I bought the car there and they have done all the service on the car...so they know the history. More

Great service great service very nice people and the wait was very comfortable especially considering everything going on with Covid 19. Thank you and will be coming back soon was very comfortable especially considering everything going on with Covid 19. Thank you and will be coming back soon More

Very knowledgeable and helpful person. I am disappointed to hear your most helpful worker is no longer with you. He was a true asset to your company. No work done as yet, I can not rate that yet. to hear your most helpful worker is no longer with you. He was a true asset to your company. No work done as yet, I can not rate that yet. More

Burrell handles the issues with no problem, every time ! Serving my vehicle is made easy when he’s @ the helm. No nonsense type of approach! Serving my vehicle is made easy when he’s @ the helm. No nonsense type of approach! More

Mark Brennan, is my service advisor, very friendly, and informative. Makes sure my vehicle gets the service that is required so that I won't have any issues. informative. Makes sure my vehicle gets the service that is required so that I won't have any issues. More