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Heritage Cadillac - Service Center

Lombard, IL

4.8
478 Reviews

478 Reviews of Heritage Cadillac - Service Center

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January 22, 2021

Nice people working there! Car washed. Car was fixed in a timely manner. And there was no charge for the service. Nice clean waiting area. More

by slag56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
January 19, 2021

Since I purchased my vehicle from Heritage Cadillac I've been treated like family. the continued service has been excellent and the option of getting an loaner vehicle whenever I need has been the most valu More

by judkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

I’m so happy with the service I got for my car at Heritage Cadillac,Special thanks to Kathleen for her help ,I will definitely recommend this place More

by Donnia1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

The service is always spectacular but unfortunately now the new 2021 Caddys are so complicated technology wise after 20 minutes I gave up trying to put music on & I drove home. They are made now for 16 yea More

by Dana
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Dominic was extremely helpful and the service and loaner car was excellent as usual. This is my third Cadillac with this dealer. My only issue is that why I was waiting to pick up my car, one o More

by Carramea55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
December 18, 2020

I have been using Heritage Cadillac for years. Their service is always top notch , quick, and dependable. Would like to thank your tech for the great job of servicing my car. Thank you Heritage Cadillac More

by joeczep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sly
December 12, 2020

I love the speed & the staff. I just wish the website also had prices attached with what you ordered to be done online so I would have an idea of how much $ to have/bring with me More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

very professional all my services were handled in a timely manner. was given a loaner to use because work was going to take awhile. that was very convenient. More

by Sparky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Great service. Great service. Great service. Great service. Great service. Great service. This question should not require twenty five words. I give 0 stars for this. More

by mrsrcw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

I appreciated the calls to keep me informed. Also not pushing additional service costs during these difficult times and holiday season. Thank for the care and consideration as well as the great service. More

by Beck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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