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This rating includes all service center reviews, with more weight given to recent reviews.
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478 Reviews of Heritage Cadillac - Service Center
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June 12, 2021
As always, great service. Michael was informed and very pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this h pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this happened, I was very well satisfied with service. This feels like harassment. You should rethink your review requests and believe me when I say, I won't ever give another review. More
by roberttip
Employees Worked With
May 26, 2021
Easy to get an appointment.I had Mike Hammorman check me in and was very nice and kept me informed.The cashiers are always friendly and helpful in and was very nice and kept me informed.The cashiers are always friendly and helpful More
by grannytanny
Employees Worked With
May 22, 2021
Mark and the Service department were all very professional. They only do what is needed with No pressure add ons. Always like when my vehicle is handled with care and is washed professional. They only do what is needed with No pressure add ons. Always like when my vehicle is handled with care and is washed More
by rose1178
Employees Worked With
Mark Brennan
May 22, 2021
Linda, Chris and Burrell made things very easy for me and kept me informed step by step about the repair work of my car. Everything is great. and kept me informed step by step about the repair work of my car. Everything is great. More
by sanjo1223
Employees Worked With
Other Employees :
Chris (collision), Mark Brennan, Linda Diaz
May 13, 2021
The work on my 2013 CTS was done quickly and reasonably price. The service representative was friendly and knowledgeable. Also my car was returned to me extremely clean. price. The service representative was friendly and knowledgeable. Also my car was returned to me extremely clean. More
by Paul
Employees Worked With
May 13, 2021
Friendly, competent and consumer driven. Service department is tops. It is strategically located for easy accessibility to metro Chicago. It has a proven record of excellent consumer dealings. department is tops. It is strategically located for easy accessibility to metro Chicago. It has a proven record of excellent consumer dealings. More
by DBrinks1
Employees Worked With
Mark Brennan
May 13, 2021
I was very pleased with the assistance provided by Service Advisor Burrell Henry. He was very knowledgeable, courteous, and suggested service at the most economical cost. Service Advisor Burrell Henry. He was very knowledgeable, courteous, and suggested service at the most economical cost. More
by GM Fan
Employees Worked With
April 28, 2021
Burrell, service advisor, was very helpful informing me of maintenance that my car required. Sue at the cashier desk was very pleasant to deal with. of maintenance that my car required. Sue at the cashier desk was very pleasant to deal with. More
by Lindaamditis
Employees Worked With
April 22, 2021
Always professional, timely, and cooperative. Clean waiting room for waiting on service and always willing to provide a loaner when it will take more than a couple of hours. waiting room for waiting on service and always willing to provide a loaner when it will take more than a couple of hours. More
by Jonathan
