Heritage Cadillac
Morrow, GA
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Mr. Hendrix and the staff were very resourceful and knowledgeable of parts and prices that made the customer feel confident and secure with the repairs. knowledgeable of parts and prices that made the customer feel confident and secure with the repairs. More
THe first Cadillac I purchaced there was in 1999. THe next 4 cars that we have purchaced has come from Heritage Cadillac. The quality of car, the customer service, and the overall experience keeps me com next 4 cars that we have purchaced has come from Heritage Cadillac. The quality of car, the customer service, and the overall experience keeps me coming back. As a matter of fact, next year, we're (wife and I) planing on going back and purchacing a used SRX for me wife. This should put my reasons for coming back to Heritage Cadillac into focus. More
I gave this review because I was very satisfied with the customer service that I received while having my cadilac CTS serviced two time within the last two weeks. Mr. Emmons met me outside and took care of customer service that I received while having my cadilac CTS serviced two time within the last two weeks. Mr. Emmons met me outside and took care of my needed service in a prompt manner. While waiting,all of the service members were friendly and the lady working in the concession booth asked me if I needed anything. More
Incredible customer service with everyone I dealt with in regards to the repairs on my car. Handled getting me into a rental car, called my insurance company, and walked me through the entire process. Wond regards to the repairs on my car. Handled getting me into a rental car, called my insurance company, and walked me through the entire process. Wonderful to work with. Highly recommend! More
Thank you for your help you are a very good salesman you really know how to keep happy customers and.we will come back to your dealership really know how to keep happy customers and.we will come back to your dealership More
Overall a great experience dealing with Heritage Cadillac Saab. They always address me by name, and ask to see how I am doing and if they can help way. They go out of their way to make sure you are well tr Saab. They always address me by name, and ask to see how I am doing and if they can help way. They go out of their way to make sure you are well treated and that you have a great experience at their dealership! More
Frankie Walker is an exceptional salesperson. He handled the purchase of my new car and even service issues I had with the vehicle. I have NEVER purchased a vehicle with such ease and friendliness. I woul the purchase of my new car and even service issues I had with the vehicle. I have NEVER purchased a vehicle with such ease and friendliness. I would definitly recommend this dealership to anyone in need of purchasing or servicing their vehicle. Kudos to Mr. Walker for being an outstanding salesperson. I will continue to purchase all of my vehicles from Heritage. Thank you....Evelyn McGuire More
I gave the highest rating because Julian Harmon is one of the best service men in my 40 years of owning cars. I followed Julian over to this dealership for service because of his honesty, trust, and great ab the best service men in my 40 years of owning cars. I followed Julian over to this dealership for service because of his honesty, trust, and great ability to perform his job. More
I recently leased a 2011 CTS from Heritage Cadillac. My sales person, Sara Ali, was informative and very helpful in finding the right vehicle for my needs. Sara was willing to take as much time as necessa sales person, Sara Ali, was informative and very helpful in finding the right vehicle for my needs. Sara was willing to take as much time as necessary to educate me about the Cadillac products. I was prequalified via the internet and made an appointment for the test drive and experienced the most pleasurable car leasing experience to date. I will always do business with this dealership and buy or lease all my cars with Sara. More
Frankie was very knowledgeable about the features of my SRX. He took the time to explain how to operate the systems and made sure I understood before leaving the dealership. There was an ongoing noise pr SRX. He took the time to explain how to operate the systems and made sure I understood before leaving the dealership. There was an ongoing noise problem that Frankie monitored for several weeks until the problem was resolved. Frankie is very professional and courteous. I will recommend him highly to any of my friends considering purchasing a cadillac More