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Heritage Cadillac
Morrow, GA
941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 01, 2011
The service at Heritage Cadillac is outstanding!!!! I have owned several Cadillacs and Heritage has serviced all on them. The service and sales departments are excellent!!! The service and sales pricing have owned several Cadillacs and Heritage has serviced all on them. The service and sales departments are excellent!!! The service and sales pricing is always well below other competitors. Customers are always put first. I have always been treated with the up-most respect. Heritage has a reputation of being a remarkable dealership for many years. To me it's the #1 dealership in Georgia. If you want fantastic customer service look no further. THANKS HERITAGE FOR VALUING CUSTOMERS SATIFACTION!!!!! More
by antrecloud
Employees Worked With
Julian Harmon
July 29, 2011
Today's economy require that wise decisions must be made Today's economy require that wise decisions must be made for major purchases, What and where are essential; Heritage give me that confidence and know Today's economy require that wise decisions must be made for major purchases, What and where are essential; Heritage give me that confidence and knowledge. More
by haynes
Employees Worked With
Frankie Walker/Sales Rep/Very Professional, Frankie Walker
July 26, 2011
I make it a point to drive from Conyers to Morrow to get my oil changes and any other service deemed necessary to maintain my vehicle at Heritage Cadillac. The entire staff is exceptionally friendly, nice my oil changes and any other service deemed necessary to maintain my vehicle at Heritage Cadillac. The entire staff is exceptionally friendly, nice and helpful especially my personal service advisor Sonny Emmons. I called Heritage Cadillac to schedule my appointment and forgot Sonny’s name but Sonny being true to his name (Sunny) did not let my senior moment prevent him from remembering me! The smiles in Sonny’s voice over the phone prerequisite the genuine love of his job when you arrive. Heritage Cadillac always gives you that Cadillac service. Thanks Sunny for all you do! Very Satisfied Customer! L. Clark More
by mycaddy
Employees Worked With
Sonny Emmons, Sonny Emmons
July 26, 2011
I appreciated and enjoyed the friendly and professional approach to customer service that I received from Mr. Walker. I would be happy to recommend him to my friends. approach to customer service that I received from Mr. Walker. I would be happy to recommend him to my friends. More
by deefuller
Employees Worked With
Frankie Walker, Frankie Walker
July 25, 2011
Mr. Frankie Walker demonstrated exceptional customer service. He greeted us with a warm and inviting smile. He allowed me and my family to sit and talk to him about our needs in purchasing a new Cadilla service. He greeted us with a warm and inviting smile. He allowed me and my family to sit and talk to him about our needs in purchasing a new Cadillac SRX. Mr. Walker demonstrated patience in answering our questions, looking for the exact SRX I wanted to purchase, and pricing of the new car. I purchased two other cars at other dealerships over the past 20 years, the experiences I had at Hertiatge with Mr. Walker was the epitomy of customer service and a wonderful experience purchasing a car. I am sold on the Cadillac brand due to Mr. Walker's knowledge, spirit, salemanship and the craftsmanship of the car. More
by deltasunshine
Employees Worked With
Frankie Walker, Frankie Walker
July 25, 2011
Hands down Sara Ali is the best! So much so that I drove 5.5 hours to pick up my purchase. I mean that.......There is no question where my next purchase will come from. 5.5 hours to pick up my purchase. I mean that.......There is no question where my next purchase will come from. More
by bline6476
Employees Worked With
Sara Ali, Sara Ali
July 25, 2011
Mr. Emmons is very tenacious in serving my vehicle, very pleasant, detailed gets the job done immediately. Makes deivery on promise "ready to be picked up" which makes it easy for returning to dealer. Ha pleasant, detailed gets the job done immediately. Makes deivery on promise "ready to be picked up" which makes it easy for returning to dealer. Having Mr. Emmons as my service writer makes Heritage number one in my book! More
by BELL1406
Employees Worked With
SONNY EMMONS, Sonny Emmons
July 23, 2011
I have dealt with this dealership for the past five years and they have always strived to make sure that I was completely satisfied with their services. Their teamwork is to be highly commended even though I and they have always strived to make sure that I was completely satisfied with their services. Their teamwork is to be highly commended even though I have dealt mostly with Mr Emmons the other employees made it known that they were there to assist me in the event Mr. Emmons was not available. In most cases they finished the work earlier than promised. More
by chocolatedrop
Employees Worked With
Sonny Emmons, Sonny Emmons
July 22, 2011
I went to the dealer to have some service on my wheels done. Julian was very helpful and very informative. I was able to get my issue quickly resolved and was also able to be transported to the mall while done. Julian was very helpful and very informative. I was able to get my issue quickly resolved and was also able to be transported to the mall while my service was being done. It was a very good experience for me. More
by ivaniverson
Employees Worked With
Julian Harmon
July 22, 2011
I visited this dealership for an oil change on my 2010 SRX. My service was completed expeditiously. Upon returning home, I noticed that the service tech failed to use a mat cover and got oil on my drive SRX. My service was completed expeditiously. Upon returning home, I noticed that the service tech failed to use a mat cover and got oil on my driver's side mat. I immediately called Mr. Julian Harmon, my service rep. Mr. Harmon asked me to return to the dealership so that he could view my problem. Upon my return, Mr. Harmon apologized for the oil stain, and immediately had my mat cleaned. He vaccumed my entire car and then presented me with a coupon for a free car wash. Although I was inconvenienced, I appreciate Mr. Harmon's prompt attention and response to my problem. More
by sunshine57
Employees Worked With
Julian Harmon
