Heritage Cadillac

Danny Vernon was very friendly and has great customer service skills. I believe I was give the best possible price for the service on my vehicle. I woul ddefinitely recommend this dealer to a friend. service skills. I believe I was give the best possible price for the service on my vehicle. I woul ddefinitely recommend this dealer to a friend. More

Frankie was able to obtain the exact vehicle I wanted within a short time frame. He was willing to work with me in ensuring the vehicle was exactly what I requested. The orientation of the vehicle was ve within a short time frame. He was willing to work with me in ensuring the vehicle was exactly what I requested. The orientation of the vehicle was very thorough and detailed. He was very willing to answer any and all questions. He always has a smile and welcome greeting when I have my vehicle serviced. More

Danny Vernon is very knowledgeable about the Cadillic product line and is always concerned with customer service. He is very professional and friendly and available when I need him. product line and is always concerned with customer service. He is very professional and friendly and available when I need him. More

Danny Vernon is very knowledgeable about the Cadillac product and he is all about taking care of the customer and is very honest and humble product and he is all about taking care of the customer and is very honest and humble More

I was on a week-end visit from Charlotte when I heard a noise from the front end of my car. I went on line and found the dealership and called to find out if the service department was open on saturday. I noise from the front end of my car. I went on line and found the dealership and called to find out if the service department was open on saturday. I was told that the service department was indeed open and I came over immediately. Upon my arrival, I was told that may not be seen until that following Monday. I explained my dilemma, of traveling back to North Carolina and wanting to know the condition of the vehicle. After a very brief wait,I was then given a diagnosis of the problem. Everything was handled in a very professional and timely manner. I was even impressed by the complimentary beverages, being that it was an extremely hot day! I must say that It took a lot of my mind to find out that the condition of my vehicle was not as serious as I had thought and I would have a safe drive back to Charlotte, thanks to the service I received at Heritage Cadillac/Sabb. More

Danny Vernon is experienced and knowledgeable about what he does. He gives the best customer service you can ask for. Thanks for being a helpful caring person! he does. He gives the best customer service you can ask for. Thanks for being a helpful caring person! More

Purchased 2 Autos from Mr.Frankie Walker hes very good with customers such as myself. Hes carrying and understanding, hes also not pushie,he also found my daughter a car. with customers such as myself. Hes carrying and understanding, hes also not pushie,he also found my daughter a car. More

Danny Vernon is an extremely helpful individual who is always going out of his way to help. He is knowledgeable about the subject matter and provides concise information when needed. He never over promise always going out of his way to help. He is knowledgeable about the subject matter and provides concise information when needed. He never over promises and explains subjects to the fullest degree. I would recommend Danny to anyone coming in to service their car. More

I own a 2002 xxx Seville Cadillac with 48,000 miles. I have spent $8,000 in service in the past 18 months with Heritage Cadillac. I just cannot understand why a car with 48,000 miles would need all these have spent $8,000 in service in the past 18 months with Heritage Cadillac. I just cannot understand why a car with 48,000 miles would need all these repairs. You don't have to believe me, you can call Heritage and let them pull the maintenance records on this vehicle. Danny Vernon is a super nice person and handles everything in a professional manner, but I would like to talk with GM about this automobile. It seems like every time I bring it in for service, the charge is between $1500 and $3000 for service. Thank you.....Mike Craig More

Danny Vernon is very thorough and an excellent representative of the dealership. Sabrina is exactly what a dealer owner should be in the community. Sabrina and Tim Crawford are very involved in t representative of the dealership. Sabrina is exactly what a dealer owner should be in the community. Sabrina and Tim Crawford are very involved in the community and represent the brand very well. More