Heritage Cadillac

Tom G was very helpful. He was efficient. He gave me all of the information I needed. He was available to me even on his day off. I appreciated that because I live out of state. He represents Heritag all of the information I needed. He was available to me even on his day off. I appreciated that because I live out of state. He represents Heritage Cadillac superbly. More

Tammy made my experience awesome. We communicated beforehand of what I needed and she made it happen. Heritage was GREAT!! I would recommend Tammy quickly. I dont like to waste time and she clearly w beforehand of what I needed and she made it happen. Heritage was GREAT!! I would recommend Tammy quickly. I dont like to waste time and she clearly was on point. This is coming from a person that can be a complete xxxxxxx. Tammy was awesome. She took care of me. More

This experience with your dealership was 10 times better than my last. Thanks to Rob, he was excellent. Going forward I will always ask for him. 2 Thumbs Up from me! than my last. Thanks to Rob, he was excellent. Going forward I will always ask for him. 2 Thumbs Up from me! More

The Service Manager Naye Higgins, was very courteous and helpful, and keeping us informed, with the servicing of our vehicle. Thank You very much, great experience. helpful, and keeping us informed, with the servicing of our vehicle. Thank You very much, great experience. More

I have nothing bad to say about this dealership and the service was excellent. I will recommend my friend to come here for service. Thanks service was excellent. I will recommend my friend to come here for service. Thanks More

Great environment always clean and everyone is professional. I am always greeted with a smile. I dont have any thing else to say today thanks professional. I am always greeted with a smile. I dont have any thing else to say today thanks More

Each time have interacted with Sonny my service guy I have been very pleased in the manner that has handled my issue and had the problem taken care of, as well as his communication skills! Thank you aga have been very pleased in the manner that has handled my issue and had the problem taken care of, as well as his communication skills! Thank you again! More

Nothing to say the sales person Sherry did a great job car was fixed I love this Cadillac Its my first Cadillac, my husband hasa Cadillac also car was fixed I love this Cadillac Its my first Cadillac, my husband hasa Cadillac also More

Sherri was great, but the sales department needs work on customer service acumen. I was clearly discriminated against and was not treated with the respect of a possible paying customer. customer service acumen. I was clearly discriminated against and was not treated with the respect of a possible paying customer. More

The dealership (Shelly) was very helpful. My car would not start (Many weeks of not driving it due to COVID-19 "Stay Home" guidelines. Got a jump (Allstate Motor Club), then called Shelly, who met me at H not start (Many weeks of not driving it due to COVID-19 "Stay Home" guidelines. Got a jump (Allstate Motor Club), then called Shelly, who met me at Heritage, facilitated a car check to reveal a cell in the battery was dead. New battery installed, paid while still in the car and was on my way. Great protective service. More