Heritage Cadillac

Currently, I own a Cadillac Escalade. I have purchased 4 vehicles from Heritage and my service manager for all vehicles has been Danny Vernon. He is very knowledgable of any issues I have and has always tr vehicles from Heritage and my service manager for all vehicles has been Danny Vernon. He is very knowledgable of any issues I have and has always treated me with the utmost respect. This is important to me since, as a female, I have not often been given this kind of respect from other car dealerships. As such, I have often referred Heritage Cadillac to anyone that ask "where did you get your car"? And I always comment on the excellent service and Danny as the "go to" man for maintenance. More

I have been using this dealer ever since I purchased my used Saab 9-3 convertible. Tiffany Bruce has been especially helpful in guiding me. used Saab 9-3 convertible. Tiffany Bruce has been especially helpful in guiding me. More

My Saab repair was complex and time-consuming -- Tiffany was with me all the way and kept in touch when parts were scarce and thunderstorms raged. She was the "face" of the dealership for me. She did not ha was with me all the way and kept in touch when parts were scarce and thunderstorms raged. She was the "face" of the dealership for me. She did not have to do everything she did to keep me happy, but she did it all cheerfully. More

Danny Vernon is very knowledgeable about the Cadillac product line. He is customer focused, and extremely helpful. Danny has great energy and a wonderful way with customers. The dealership has convenient product line. He is customer focused, and extremely helpful. Danny has great energy and a wonderful way with customers. The dealership has convenient hours and a wonderful location. More

Drove into dealership for a new battery, car was soon to need service for oil change and check up , left car for an estimate and time frame for service to me performed. Waiting or call. to need service for oil change and check up , left car for an estimate and time frame for service to me performed. Waiting or call. More

danny has worked with my family as a service advisor for many years. i have 5 cadillacs and is a retired engineer @gm truck and bus in shreveport, la. Danny has excellent peoples skills, he explaine mechani many years. i have 5 cadillacs and is a retired engineer @gm truck and bus in shreveport, la. Danny has excellent peoples skills, he explaine mechanical details and will get tech support from his mechanics. i highly recommend this gentelman. More

We bought our 2002 Escalade at Heritage Cadillac almost 10 years ago. Since that time we have taken the car back for routine maintenance and for any other mechanical problems. We have always been satisfi 10 years ago. Since that time we have taken the car back for routine maintenance and for any other mechanical problems. We have always been satisfied with the service! The service managers and techs are professional, courteous, and honest. Although their prices are higher than some other companies, we will continue to take our car to Heritage Cadillac because we trust them and believe that they work hard to keep our busines. More

All the employees are very friendly, especially Dan Vernon and Mrs. Babin who always go out of their way to greet me and recognize my presence. Dan keeps me informed and provides a very thorough explan Vernon and Mrs. Babin who always go out of their way to greet me and recognize my presence. Dan keeps me informed and provides a very thorough explanatio for the service. The young blond haired man who works in the garage is very helpful and patiently answers my service related questions. I don't recall his name. More

danny vernon knows the cadallic car did very good work on my automobile. I would highly recomend him and the dealership to anyone' the staff was great too. my automobile. I would highly recomend him and the dealership to anyone' the staff was great too. More

This dealer has always treated me as a valued customer. They have scheduled appointments at my convenience, they have consulted with me before doing any work required, and have always been fair regardin They have scheduled appointments at my convenience, they have consulted with me before doing any work required, and have always been fair regarding any repairs needed. Danny Vernon seems to go beyond customary business practice to make sure that I am comfortable when I have waited for my car to be serviced. I owned a Mercedes before I bought my Cadillac, and the overall friendly, courteous treatment I have received from this dealer has convinced me that I made the right choice when I chose a Cadillac from Heritage Cadillac Saab. More