Heritage Cadillac

Service Department We came for repairs to front seat bracket. I was called back to service told wrong part came in. However, Sonny said on the issue and was able to get We came for repairs to front seat bracket. I was called back to service told wrong part came in. However, Sonny said on the issue and was able to get the error for the part corrected and we the seat repairs we came in for.Thank you Sonny. Isaac Coleman More

Service I received great customer services from my service representatives and to include car service maintenance. The atmosphere is very pleasant with kind f I received great customer services from my service representatives and to include car service maintenance. The atmosphere is very pleasant with kind friendly smiling faces. More

Great Experience with Naye Higgins Understandable very concern and great customer service with Naye Higgins. The prices are not his fault because he tried to help me. I am appalled yo Understandable very concern and great customer service with Naye Higgins. The prices are not his fault because he tried to help me. I am appalled you do not have his name listed. He’s one of the best. I will return only because he was very understandable with the price. More

I like a service person that explains why and what I need to The service was great, the labor cost wasn't so Great I guess the old saying, if u want to drive luxury car, pay the price The service was great, the labor cost wasn't so Great I guess the old saying, if u want to drive luxury car, pay the price More

Great Service , Thanks To Sonny Emmons. Sonny EmmonsIs a great service advisor who really takes note of my personal issues dealing with my vehicle thanks Sonny for being a great help we hope Sonny EmmonsIs a great service advisor who really takes note of my personal issues dealing with my vehicle thanks Sonny for being a great help we hope to come back and see you again soon. More

Center console replacement Excellent service as always from Sonny. Always keeps me updated on progress and arranges for transportation to work for me. The dealership provides Excellent service as always from Sonny. Always keeps me updated on progress and arranges for transportation to work for me. The dealership provides breakfast every morning which is an added bonus. More

I left very satisfied Sonny who works here is awesome! He was very kind and explained what the issue was promptly. I would recommend him to anyone I know. Sonny who works here is awesome! He was very kind and explained what the issue was promptly. I would recommend him to anyone I know. More

Great customer service Service was great, Sonny was very courteous and answered all my questions. While l waited for my car I ate lunch they provided. The atmosphere was qui Service was great, Sonny was very courteous and answered all my questions. While l waited for my car I ate lunch they provided. The atmosphere was quiet and all personnel seemed helpful. More

Engine Repair Timing chaing repair was done successfully within 24 hours. Great service and professionalism. Engine now has a burning smell after repair which gives Timing chaing repair was done successfully within 24 hours. Great service and professionalism. Engine now has a burning smell after repair which gives me concern. Bringing back to dealer. More

Satisfied Customer I made an appointment to have my car serviced with no problem. Took my car in with no hassle. Got served, left and satisfied with the job they did. My I made an appointment to have my car serviced with no problem. Took my car in with no hassle. Got served, left and satisfied with the job they did. My car rides very good. More