Back

Heritage Cadillac

Morrow, GA

3.7
938 Reviews

7134 Jonesboro Road

Morrow, GA

30260

Directions

By Type

Showing 938 reviews

July 16, 2019

First time buying My late husband always trusted Heritage Cadilac for buying our cars he always said they were friendly, well Now that I’m on my own and I needed a car More

by Grandmother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Roselle
July 16, 2019

Great service The service is superb at this dealership. Naye is very personable and you know he will work to do all he can to meet your needs. More

by Rmmcaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naye
July 15, 2019

Service advisor Mr Emmon is always friendly and an excellent listener. Responsive in person and when I call . Can expect a call back when it is appropriate. My ch More

by CarServiceSonny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
July 13, 2019

Amazing Staff I must say that the team Tammy, Katy and Frankie was patient not pushy or overwhelming. They were professional and extremely courteous.. We are very p More

by Ink N Flesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and Katy, Frankie Walker, Steve Southard
July 12, 2019

3hr oil change My oil change and tire rotation took 3 hours because the service tech replaced the wrong filter on the car. I was not compensated for my time and will More

by Tcats
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Asha
Jul 16, 2019 -

Heritage Cadillac responded

Hello, We sincerely apologize for your experience at our Service Center. This is an issue we take extremely seriously and would like to investigate your visit with us more in depth. Please give us a call at (866) 770-9908 and ask to speak with Danny Watts, Service Manager.

July 12, 2019

Excellent service I’ve always trusted Heritage Cadillac for my automobile service needs, and Shelly in particular since 2012. She is always courteous and professional a More

by Ms Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly
July 12, 2019

Review for auto part re-placement My service rep, Shelley is outstanding. She always makes us feel like we are special customers. I feel confident that her advice and recommendation More

by Dr. Carolena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Ali, Steve Southard
July 12, 2019

Great experience !!! Great service. Ms Lowe, my service advisor was very attentive and kept me informed throughout the entire service visit. Great experience and the free More

by ATS MAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Lowe
July 11, 2019

Totally satisfied I’m always totally satisfied when I come to heritage Cadillac they take good care of me and my vehicle, sonny’s The best when it comes to my ct6 More

by Hog40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
July 11, 2019

Trusted service advisor and service team I have been working with Sonny for a while on the service on my Escalade. They tell exactly what is needed and why. Used them when I had a full warran More

by jhicks2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
...
55
...