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Heritage Cadillac

Morrow, GA

3.7
938 Reviews

7134 Jonesboro Road

Morrow, GA

30260

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Showing 938 reviews

August 30, 2019

Consistent Expert service The service center is better than any other. Having Sonny Emmon's experience, diagnostic, and doing what's right, you can relax and know only the nece More

by Lucchig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Walker, Sonny Emmons
August 30, 2019

Great Service Great service! Professional! Timing was excellent. The atmosphere was comfortable, clean and inviting’ The refreshments were great. A record of my ser More

by Linda100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naye Higgins
August 30, 2019

Excellent service! Every time I get my car service I am treated like a value customer! Rob Fraley always takes special care and attention to my vehicle, may your dealers More

by Ptowler1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
August 28, 2019

Excellent Service and customer care I have been with Cadillac 7 years. My technician "Sonny" always gives me great advice and great service. I will continue to take my cars. More

by Jade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
August 27, 2019

Very Satisfied We were greeted as we entered. Service tech Sherri was awesome. Very Friendly and knowledgeable. Keep us informed on the work progress. Updated and di More

by Cadillac escalade 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Lewis
August 25, 2019

Slow Service Very poor services for a Cadillac dealership, almost 3 hours for an oil change. Would not take my vehicle to this dealership for service if there was More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember name
Aug 26, 2019 -

Heritage Cadillac responded

Hello, We understand your frustration regarding the wait times. We do our best to get vehicles in and out, but sometimes when customers bring in vehicles without appointments, there can be a delay. We would like to discuss this more in person, so if you could give our Service Manager, Danny Watts a call at (866) 770-9908, we would greatly appreciate it.

August 24, 2019

Oil change My experience was much better then some in the pass my service provider was very friendly and helpful went over everything in detail before her start More

by Giniab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not remember name think was Jason
August 22, 2019

Excellent Vehicle Service Experience Sonny Emmons provided prompt, professional, and well-informed service advise as soon as I arrived. the customer waiting lounge was clean, inviting, an More

by Mookie2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
August 22, 2019

Satisfied customer I was in to have my Cadillac cue fixed and it was replaced at no charge. The service was quick and I was in and out in about 40 minutes. Sonny always More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
August 21, 2019

Service evaluation. Very professional and courteous service given by the service representative, Shellie Worster.. She provided ongoing updates regarding the status of th More

by Dorothy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Worster
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