Heritage Cadillac
Morrow, GA
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Consistent Expert service The service center is better than any other. Having Sonny Emmon's experience, diagnostic, and doing what's right, you can relax and know only the nece The service center is better than any other. Having Sonny Emmon's experience, diagnostic, and doing what's right, you can relax and know only the necessary will be recommended by the technicians. They have a great text notification system as you wait for your vehicle let's you know step by step. Plus the center has great coffee and snacks. Even cooked lunch. Got to love the best service center. More
Great Service Great service! Professional! Timing was excellent. The atmosphere was comfortable, clean and inviting’ The refreshments were great. A record of my ser Great service! Professional! Timing was excellent. The atmosphere was comfortable, clean and inviting’ The refreshments were great. A record of my service was available and referred on the computer. More
Excellent service! Every time I get my car service I am treated like a value customer! Rob Fraley always takes special care and attention to my vehicle, may your dealers Every time I get my car service I am treated like a value customer! Rob Fraley always takes special care and attention to my vehicle, may your dealership continue to be bless with customer service greatness! More
Excellent Service and customer care I have been with Cadillac 7 years. My technician "Sonny" always gives me great advice and great service. I will continue to take my cars. I have been with Cadillac 7 years. My technician "Sonny" always gives me great advice and great service. I will continue to take my cars. More
Very Satisfied We were greeted as we entered. Service tech Sherri was awesome. Very Friendly and knowledgeable. Keep us informed on the work progress. Updated and di We were greeted as we entered. Service tech Sherri was awesome. Very Friendly and knowledgeable. Keep us informed on the work progress. Updated and discussed the needs of the car and pricing. More
Slow Service Very poor services for a Cadillac dealership, almost 3 hours for an oil change. Would not take my vehicle to this dealership for service if there was Very poor services for a Cadillac dealership, almost 3 hours for an oil change. Would not take my vehicle to this dealership for service if there was another Cadillac dealership in the area. Not the service quality one would expect from a Cadillac dealership. More
Oil change My experience was much better then some in the pass my service provider was very friendly and helpful went over everything in detail before her start My experience was much better then some in the pass my service provider was very friendly and helpful went over everything in detail before her started working on my car and I like that he tried his best working with me I give him 10 stars More
Excellent Vehicle Service Experience Sonny Emmons provided prompt, professional, and well-informed service advise as soon as I arrived. the customer waiting lounge was clean, inviting, an Sonny Emmons provided prompt, professional, and well-informed service advise as soon as I arrived. the customer waiting lounge was clean, inviting, and comfortable. Your refreshment lounge and hostess are remarkable. Excellent 'In to End' service by the entire Heritage Cadillac Team. More
Satisfied customer I was in to have my Cadillac cue fixed and it was replaced at no charge. The service was quick and I was in and out in about 40 minutes. Sonny always I was in to have my Cadillac cue fixed and it was replaced at no charge. The service was quick and I was in and out in about 40 minutes. Sonny always takes good care of his customers! More
Service evaluation. Very professional and courteous service given by the service representative, Shellie Worster.. She provided ongoing updates regarding the status of th Very professional and courteous service given by the service representative, Shellie Worster.. She provided ongoing updates regarding the status of the services being provided.. Pleased!!! More