Heritage Cadillac
Morrow, GA
Filter Reviews by Keyword
By Type
Showing 942 reviews
Cherry took good care of me, and I'm a first time customer. Cherry also notified me about my existing warranty and when it will be expiring. customer. Cherry also notified me about my existing warranty and when it will be expiring. More
Service at Heritage Cadillac with Naye is always fast and friendly. I was greeted upon arrival and directed to the waiting room, that’s always very clean. Everyone that work at this location is very helpfu friendly. I was greeted upon arrival and directed to the waiting room, that’s always very clean. Everyone that work at this location is very helpful. More
Tom was extremely thorough and took every step to ensure we knew everything about the vehicle prior to traveling 3.5 hours to pick up the vehicle! Super easy, stress-free experience! Highly recommend Tom we knew everything about the vehicle prior to traveling 3.5 hours to pick up the vehicle! Super easy, stress-free experience! Highly recommend Tom and Heritage Cadillac!! More
Professional AtmosphereComfortable waiting areaLarge Professional Atmosphere Comfortable waiting area Large leather arm chairs (Napable😉) Friendlay staff from the sales floor to the mechanic. Qualit Professional Atmosphere Comfortable waiting area Large leather arm chairs (Napable😉) Friendlay staff from the sales floor to the mechanic. Quality Service, This is the only place I take my Cadillacs for servicing. More
They were efficient and fast!!! You can’t ask more in a car dealership. I will always get my car service there. It was easy to do everything on line. car dealership. I will always get my car service there. It was easy to do everything on line. More
Heritage Cadillac in Morrow, Ga made servicing our Cadillac a breeze. Nate, our service consultant, was courteous and transparent in the issues affecting my SRX. I was highly satisfied with the servic Cadillac a breeze. Nate, our service consultant, was courteous and transparent in the issues affecting my SRX. I was highly satisfied with the service received, and how the dealership personnel treated me with respect. More
Replaced headlight assembly. Sonny explains the problem...the cost...gets the parts...sets up the appt..I like his professionalism. Thank you Heritage and Sonny problem...the cost...gets the parts...sets up the appt..I like his professionalism. Thank you Heritage and Sonny More
Service was great. Sonny was very professional & friendly. Thanks for taking care of my Problem. Only thing I found that was not good was the pricing. friendly. Thanks for taking care of my Problem. Only thing I found that was not good was the pricing. More
The service department is sloppy they act busy so they don’t have to answer service calls when trying to schedule an appt. You have to call all day just to get back in contact with the Service advisor you don’t have to answer service calls when trying to schedule an appt. You have to call all day just to get back in contact with the Service advisor you spoke with originally. Nobody calls to give you an update with your car you have to call them very unprofessional!! More




