Heritage Cadillac

Excellent Service The Service Department at Heritage Cadillac is one of the best vehicle Service Departments that I’ve ever used. Their professionalism is well above s The Service Department at Heritage Cadillac is one of the best vehicle Service Departments that I’ve ever used. Their professionalism is well above standards. More

Great and fast Service Had a 11am appt, arrived early. Sonny my service agent got me in and out in an hour for a oil change, service was great. Had a 11am appt, arrived early. Sonny my service agent got me in and out in an hour for a oil change, service was great. More

Professional courteous and knowledgeable It’s reassuring as a car guy and mechanic myself to talk to and deal with someone who is not only knowledgeable with the vehicles they service but in It’s reassuring as a car guy and mechanic myself to talk to and deal with someone who is not only knowledgeable with the vehicles they service but in my opinion an expert on them. That is very rare in today’s auto repair world. I dealt with Rob Fraley exclusively and his professionalism and knowledge of Cadillac vehicles exemplifies what Cadillac should portray as their brand ambassador. More

Great experience with Sonny I came in to get my oil changed and Sonny made it very easy and time efficient for me. He gave me a driver to take me where I needed to go while they I came in to get my oil changed and Sonny made it very easy and time efficient for me. He gave me a driver to take me where I needed to go while they were doing my service and picked me back up when it was done right on time. Five stars for Sonny. Thanks again bro! More

Excellent customer service. Fast service but feels like the cost we up slightly. Sonny always provides great customer service and makes sure all of my care care requests are met. the cost we up slightly. Sonny always provides great customer service and makes sure all of my care care requests are met. More

Airbag Service Rob was very helpful in explaining the service required for car, and he kept me posted throughout the process. Great customer service. I am always ple Rob was very helpful in explaining the service required for car, and he kept me posted throughout the process. Great customer service. I am always pleased with Rob, he treats as a valuable customer. More

Excellent service Making the appointment was easy and convient for my schedule. Maybe listened to my additional concerns and made recommendations for service to address Making the appointment was easy and convient for my schedule. Maybe listened to my additional concerns and made recommendations for service to address those concerns. More

I am satisfied with the service render mainly because Sony educated and patiently directed me from the beginning to the end of the process ..was a bit disappointed that there was no loaner Car for me. Sony educated and patiently directed me from the beginning to the end of the process ..was a bit disappointed that there was no loaner Car for me.. and the length of time it took to have my car towed to the shop.. More

Rob was very professional. He handled things for me in a very timely manner. I felt very confident in his ability to get done what I needed. very timely manner. I felt very confident in his ability to get done what I needed. More

Sonny is the best. He had my loaner waiting and got me in and out. My car was finished in two days and service was exceptional. and out. My car was finished in two days and service was exceptional. More