Heritage Cadillac

Great experience! Shelly, service advisor was wonderful! Very patient, helpful and explained everything being done for me. She also provided a print out of all things needed for my car’s maintenance, includ Very patient, helpful and explained everything being done for me. She also provided a print out of all things needed for my car’s maintenance, including prices and what should be done in order. She’s definitely a great asset to Heritage. More

Service was professional! The waiting area was clean! Refreshments provided while you wait. Everyone was nice and attentive! The appointment was handled promptly! Vehicle serviced! Refreshments provided while you wait. Everyone was nice and attentive! The appointment was handled promptly! Vehicle serviced! More

Shelley got my car in, despite my appointment not showing up in her schedule. They were Very busy, but still got me in asap. My car had several engine/dash light warnings going on. She did some digging, up in her schedule. They were Very busy, but still got me in asap. My car had several engine/dash light warnings going on. She did some digging, and got me covered under an extended warranty I knew nothing about. End of the day, nothing out of pocket. Amazing customer service. More

Great service . The advisor, Sonny, is always attentive to our concerns and is very customer service oriented . He represents the dealership well. I have recommended him to family. to our concerns and is very customer service oriented . He represents the dealership well. I have recommended him to family. More

As a customer I was very satisfied with the service I received. Everyone was very kind. My service provider Naye Higgins kept me informed. A received. Everyone was very kind. My service provider Naye Higgins kept me informed. A More

Service department is very friendly, fast, dependable, trustworthy, happy, gets the job done. Would send everyone to this dealership. Thank you for all your help trustworthy, happy, gets the job done. Would send everyone to this dealership. Thank you for all your help More

The service I received on November 7, 2019 was great. My service technician Sonny was excellent. He was professional and courteous as usual. I am very much pleased with my service. service technician Sonny was excellent. He was professional and courteous as usual. I am very much pleased with my service. More

My technician Sonny always provides me with good service whenever I bring my car in for service Thanks for years of good service always i whenever I bring my car in for service Thanks for years of good service always i More

This is one of the greatest dealership for services you vehicles The service employees are friendly and have your best interest at heart they keep you informed on the status of your vehicle answers all o vehicles The service employees are friendly and have your best interest at heart they keep you informed on the status of your vehicle answers all of your guestions More

Great Overall Service Experience Completely Satisfied with the level of service, detail and attention I received from Naye Higgins. I refuse to take my Cadillac anywhere else. Thank Completely Satisfied with the level of service, detail and attention I received from Naye Higgins. I refuse to take my Cadillac anywhere else. Thank you! More