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Heritage Cadillac

Morrow, GA

3.7
938 Reviews

7134 Jonesboro Road

Morrow, GA

30260

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Showing 938 reviews

January 09, 2020

Rob in the Service Dept was extremely helpful when our car broke down enroute to Macon. He got us a loaner car, provided frequent updates on our car’s status and actually had our car delivered to us in At More

by Diane M
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
January 08, 2020

3rd Attempt at Service is my last Trip to this facility I'll never be back to let these bandits rob me further. The so-called Service Managers have no idea of what service intervals the Owners' Guides reco More

by dane.simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Naye Higgins
Jan 08, 2020 -

Heritage Cadillac responded

Dane, We appreciate you leaving a review, however that $1,089 quote covered the following: - Coolant Flush - Transmission Fluid Flush - New Spark plugs - New Air filter - New Cabin filter - New Wiper Blades - Wheel Alignment - Tire Rotate / Balance - Fuel induction Cleaning. Additionally, to clear the engine code, a new coil pack would have to have been installed. The $1,089 quote includes all parts and labor costs. Please give our Service Manager, Danny Watts a call at (770) 960-0060 if you would like to discuss this further.

January 08, 2020

Heritage Cadillac gives great service they take you right in and you never have to worry about waiting long for your car to be serviced. Sonny is a great asset to the service department. More

by Angel
Recommend Dealer
Yes
Employees Worked With
Sonny deserves a five star rating for service, Sonny Emmons, Rosa Servin
January 08, 2020

Heritage Cadillac continues to be the Cadillac dealership and service provider that’s above and beyond all the rest in the area absolutely excellent service. More

by james007
Recommend Dealer
Yes
Employees Worked With
Wade Higgins 10 stars, Steve Southard
January 08, 2020

Excellent customer service at Heritage Cadillac in the Service Department. Have a nice warm breakfast prepared by Chef’s while the service team attend to your cat. More

by CMon
Recommend Dealer
Yes
January 07, 2020

This is our 5th Cadillac we’ve owned, from IL to GA and Heritage Cadillac has treated us the best overall! The Friendly & Professional Service is the Best we’ve experienced! Thank you so much. More

by JanZax
Recommend Dealer
Yes
Employees Worked With
Naye & Sheryl, Steve Southard, Rosa Servin
January 06, 2020

On Thursday January 2, 2020 I was on my way back home to Fl. when all the sudden my vehicle traction light and the engine light came on. The engine light stated" engine power reduced". At this time I drove More

by Ltsharrock
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
January 05, 2020

Very pleased. Our salesman Ki Don Park was excellent. He found a way to Make a deal and explained everything well. Couldn’t be more pleased More

by mfkrehel
Recommend Dealer
Yes
Employees Worked With
Rosa Servin
January 04, 2020

My appointment was for a recall and when I arrived I was told it will be a few hours but they got me done and out within an hour and a half. As I waited in there comfortable waiting area watching tv I was a More

by Persiaroyale
Recommend Dealer
Yes
Employees Worked With
Rosa Servin
January 04, 2020

Always receive prompt and courteous service from Mr Higgins. We bring our vehicles to this dealership for service because of Mr Higgins professionalism and level of concern More

by vonda.taylor01
Recommend Dealer
Yes
Employees Worked With
Naye Higgins
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