Heritage Cadillac

Excellent service visit. Top quality with great timeliness. Rob was very thorough and complete. I was able to pick up my car much earlier than I originally expected. timeliness. Rob was very thorough and complete. I was able to pick up my car much earlier than I originally expected. More

Great Service I scheduled an appointment for 66,000 mile service on my 2015 Cadillac SRX. The team at Heritage Cadillac were professional and courteous. Details of I scheduled an appointment for 66,000 mile service on my 2015 Cadillac SRX. The team at Heritage Cadillac were professional and courteous. Details of work to be completed were well explained. I was made to feel that they were happy I was there. More

I didn't visit this time my wife was there for me she said everything was awesome great place Good service thanks again see you soon!! said everything was awesome great place Good service thanks again see you soon!! More

Work was through and fair. Service was exceptional and problem with headlights was identified. Other service on car was complete and text updates wrt appreciated problem with headlights was identified. Other service on car was complete and text updates wrt appreciated More

Awesome! Quick! Knowledgeable! Trustworthy! Great! Each description can stand alone. I went to Heritage Cadillac and found the used car of my dream. Great experience! description can stand alone. I went to Heritage Cadillac and found the used car of my dream. Great experience! More

Service was recommended at least for 5 months ago I was unsure about getting the work done because of the pandemic they treated me and offered me what I needed to ensure my safety unsure about getting the work done because of the pandemic they treated me and offered me what I needed to ensure my safety More

Shelly was great! Thank you for your kind service! I greatly appreciate it! Although the service department is short staffed, the wait wasn’t much longer than usual. greatly appreciate it! Although the service department is short staffed, the wait wasn’t much longer than usual. More

Heritage Cadillac for Ten Years and Counting My car was due for its first maintenance but I knew I had to stay isolated because I meet at least four of the criteria for high risk in the midst of My car was due for its first maintenance but I knew I had to stay isolated because I meet at least four of the criteria for high risk in the midst of this pandemic. When I contacted Shelly she immediately set up an appointment to have my car picked up and returned for me. this is not the first time Shelly has helped me through a crisis, she always figures out a way to make things happen. Her first concern is me and my health and then she gets right down to business. Although I know she has many customers, Shelly makes me feel special and totally focused on me. By the time my car was picked up, it was totally covered with yellow pollen. By the time it was returned it looked like a shiny, new car. I've been with Heritage Cadillac since I moved to Georgia and Shelly has helped me most of those years. It's the reason I come back year after year, great customer service and its genuine. In these special times, its a good time for me to let Shelly, Steve Southard (my salesman) and Heritage Cadillac know how much they are appreciated because I know they care about me. Thank You!!! Darlene French White. More

Naye Higgins Naye is always very professional. He keeps me informed on what's going on with the car while it's in the service area. Besides what I take it in for, Naye is always very professional. He keeps me informed on what's going on with the car while it's in the service area. Besides what I take it in for, he always tells me everything else my car needs and the price so I can decide if I want additional services at that time. More