Heritage Cadillac

Rob was extremely helpful and went above and beyond the reason I came in the first place. He drew up a list of recommended maintenance per my mileage which helped me a great deal on what I should look into reason I came in the first place. He drew up a list of recommended maintenance per my mileage which helped me a great deal on what I should look into getting done. More

Great and fast service from Heritage Cadillac and service rep. They had on face mask when I arrived and were concerned with not just the car, but my well-being. rep. They had on face mask when I arrived and were concerned with not just the car, but my well-being. More

My service rep Rob is awesome! He let me know what service Is needed. He goes over with me of any recalls for my car . To follow up on our service conversation, he will send me an emailed showing the service Is needed. He goes over with me of any recalls for my car . To follow up on our service conversation, he will send me an emailed showing the approved services that will be done and the estimated cost. More

Auto Service @ Heritage Cadillac!!!!!!!!!!!!!!!!!!!!!! My Service Rep is Sonny Emmons, and he is the best Service Rep that I have had, and I have been buying GM Cars since 1965. He is very knowledgeable My Service Rep is Sonny Emmons, and he is the best Service Rep that I have had, and I have been buying GM Cars since 1965. He is very knowledgeable about servicing Cadillac cars. He is a very pleasant person to work with and he always listens to what you have to say about your vehicle. He is also very personable and friendly. During the years that I have seeing him for service of my vehicle, he has never steered my wrong in what needs to be done. Ben Logan, Sr. More

As usual, it is always a pleasure to have Shelley take care of my vehicle. She is always prompt, very professional and makes you feel like family. care of my vehicle. She is always prompt, very professional and makes you feel like family. More

The dealership was very courteous in handling my situation . The dealership has been great from day one .the service tech Naye has been great i would recommend them always. situation . The dealership has been great from day one .the service tech Naye has been great i would recommend them always. More

I was very pleased wth the service,also the service Rep was very professional and staff overall.(mr Sonny). I'll continue too do business with thus dealership in the future. was very professional and staff overall.(mr Sonny). I'll continue too do business with thus dealership in the future. More

My service advisor. did a great job with my appointment, and having my car back on time. I will take my car back at anytime it needs work. and having my car back on time. I will take my car back at anytime it needs work. More

I was greeted by Customer Service Rep Naye. Informed him of my appointment for an oil change, he provided me with the cost; and directed me to the waiting area. Within 5 minutes of waiting, I received a tex of my appointment for an oil change, he provided me with the cost; and directed me to the waiting area. Within 5 minutes of waiting, I received a text stating that while my car was being serviced; if I had and questions etc., to contact this number. His professionalism and service was prompt and sufficient. More

Great service and friendly salesmen. We purchased our 2020 Cadillac Escalade here as well. I would recommend any of my friends or family if they were looking for a Cadillac. 2020 Cadillac Escalade here as well. I would recommend any of my friends or family if they were looking for a Cadillac. More