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Heritage Cadillac

Morrow, GA

3.6
937 Reviews

7134 Jonesboro Road

Morrow, GA

30260

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Showing 937 reviews

May 27, 2020

Very welcoming, helpful, patient, felt right at home! I had an appointment, was seen immediately, Tammy was very patient, knowledgeable on the vehicle, helpful in my decision to purchase the vehicle. More

by Michael Wright Jr
Recommend Dealer
Yes
Employees Worked With
Tamala White
May 24, 2020

Very professional, knowledgeable and fair. My experience was a positive one. I felt the that Mark, the salesperson, was honest and very knowledgeable. I had a budget and he stayed within the p More

by nabritt7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Manager, Steve Southard
May 24, 2020

Naye was amazing as always! I never have to wonder whether or not my vehicle is being taken care of, because Naye treats it as he would his own. He doesn't just make suggestions to make a sale; he ac More

by Ms. Kat XT5
Recommend Dealer
Yes
Employees Worked With
Naye Higgins
May 24, 2020

My service advisor Naye is awesome!!! My sales agent and finance manager still have a relationship with me over three years. Family oriented always here More

by thesamang08
Recommend Dealer
Yes
Employees Worked With
Mr. Mark in finance , Steve Southard
May 23, 2020

Shelley and the Cadillac team treat my wife and I like family. They have the best customer service. That is why we have been a Heritage Cadillac customer for over 12 years and we do not plan to shop for c More

by Daholts
Recommend Dealer
Yes
Employees Worked With
Frankie Walker, Sonny Emmons
May 22, 2020

I was not impressed. In fact, I hope I don't ever have to come back. Dad said take it to Jiffy Lube next time. He always praised Heritagel Dealer Service Dept. They always rotated the tires and washed More

by Cds30354@yahoo.com
Recommend Dealer
No
Employees Worked With
Sheri
May 26, 2020 -

Heritage Cadillac responded

Hello, Thank you for your feedback. We apologize for any inconvenience you may have experienced. We are not currently working with a full staff, as we are learning how to navigate these unprecedented times in a way that keeps our customers and staff safe. If your tire pressure sign is still on, please feel free to bring your vehicle back in, for you might have a slow leak somewhere very small. Once again we apologize for any inconvenience. Thank You.

May 22, 2020

I always feel secure in knowing that I trusted the care of my car with Heritage. My Service Rep, Sonny, explains what needs to be done currently and in the future. The entire staff is courteous and kind. I More

by Misspat3
Recommend Dealer
Yes
Employees Worked With
Sonny Emmons
May 21, 2020

Heritage Cadillac is an amazing dealership warm and friendly and the service wondefful experince everytime I walk through the doors.Listen Trade your car and join our family at Heritage. A Happy Happy More

by andrew.holiday
Recommend Dealer
Yes
Employees Worked With
Shelly in Service...
May 21, 2020

Your service advisor, Shelley, is the reason why I will continue to patronize Heritage Cadillac. She turned a bad vehicle purchase experience into a wonderful service and maintenance experience. She des More

by Mathisteacher
Recommend Dealer
Yes
Employees Worked With
Shelley
May 20, 2020

Rob was extremely helpful and went above and beyond the reason I came in the first place. He drew up a list of recommended maintenance per my mileage which helped me a great deal on what I should look into More

by Ashantif383@gmail.com
Recommend Dealer
Yes
Employees Worked With
Rob Fraley
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