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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
January 05, 2022
Clean waiting and showroom areas. Service techs were courteous and efficient. Drinks and snacks available in waiting area. courteous and efficient. Drinks and snacks available in waiting area. More
by joekash
Employees Worked With
January 04, 2022
Amazing job with guest services, environment is guest friendly and comfortable. Definitely will use this dealer again. friendly and comfortable. Definitely will use this dealer again. More
by Emee2880
Employees Worked With
December 31, 2021
Very satisfied was complete within 40 min. Car was even washed . Service dept. were very nice and helpful. washed . Service dept. were very nice and helpful. More
by scottplier2000
December 29, 2021
Great experience again.But when the car was driven up Great experience again. But when the car was driven up for me it was packed with snow. 3-4 inches piled up. I cleaned it off before I left the lot. Great experience again. But when the car was driven up for me it was packed with snow. 3-4 inches piled up. I cleaned it off before I left the lot. More
by jpark75
Employees Worked With
December 14, 2021
Everything was done in one visit. Drove me home and picked me up when service was completed. Service was for recall re: rear suspension link,took about three hours picked me up when service was completed. Service was for recall re: rear suspension link,took about three hours More
by richdoerr
Employees Worked With
December 10, 2021
Excellent experience with this dealership from check in to ride home and pick up from home. to ride home and pick up from home. More
by annettedixon26
December 09, 2021
Very happy with the service, scheduling and attention by Mr Burrell and the service department. Both of my vehicles are attended to on a regular basis. Mr Burrell and the service department. Both of my vehicles are attended to on a regular basis. More
by smaczny
Employees Worked With
December 05, 2021
Promptly arrived and immediately greeted and discussed service. Service was efficient. Car was washed upon completion and I was gleefully on my way. service. Service was efficient. Car was washed upon completion and I was gleefully on my way. More
by Irishman
Employees Worked With
Mark Brennan
