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Heritage Cadillac

Lombard, IL

4.2
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,112 reviews

March 10, 2022

Despite not having an appointment, they were easily able to fit me in and repair my car, unlike the Naperville cadillac dealership More

by Jprobst705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Heritage Cadillac responded

Thanks for this great review! We are happy to hear we were able to get your in when you needed! Come again soon!

March 08, 2022

Was easy to set up an appointment with notified when vehicle is ready and waiting area is very good More

by John34402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Mar 16, 2022 -

Heritage Cadillac responded

John, thanks for letting us know about your experience. We are happy to hear your service went smoothly!

Mar 16, 2022 -

John34402 responded

Very happy with the service of professionalism

March 08, 2022

Great experience! Great people! We were treated with kindness and respect. We will definitely recommend them to family and friends. More

by Char Musiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pernell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Corral, Ernie Gutierrez, Isaac Herzberg
Mar 08, 2022 -

Heritage Cadillac responded

Char, Thank you for your kind words. Enjoy that beautiful Pre-Owned Cadillac XTS and our team and I are always here for you. Sincerely, Isaac Herzberg, Sales Manager, Heritage Cadillac, Inc.

March 04, 2022

I purchased my car from Heritage and have trusted its care to Burrell Henry in their service department for ten years. I look forward to working with Burrell for another ten !! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2022

Heritage Cadillac staff is always helpful, professional yet friendly. The service department does a great job getting my car in, fixed and out quickly. More

by 2 Caddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
February 21, 2022

Great personal assistance in helping us get the parts needed to fix our vehicle in a timely manner. I appreciated a model displayed of the part being replaced for a recall notice. More

by sacarton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Feb 22, 2022 -

Heritage Cadillac responded

Thanks for this great review! We are happy to hear your vehicle fix went smooth. Let us know if you need anything!

February 09, 2022

Joseph Cilella in Service Was Great! Very Helpful! Quick to Respond & Great to Work With! More

by Stevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cilella
Feb 22, 2022 -

Heritage Cadillac responded

Thanks for this great review! We appreciate your support!

February 05, 2022

Good follow up, kept me well informed, i do feel it was a little expensive. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Fowler
Feb 22, 2022 -

Heritage Cadillac responded

Thank you for the review Steve! We hope you visit us again in the future!

February 05, 2022

Great service, friendly and accommodating. Lack of loaner cars is disappointing but understandable considering these COVID times. More

by Rodzimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Feb 22, 2022 -

Heritage Cadillac responded

Thanks for the review. We appreciate your understanding on the loaner vehicles. Things are always changing, let us know if you need anything else!

February 02, 2022

Super Friendly and quick service! They are always very thorough and even call to remind me when it’s time for an oil change! More

by Naushin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Heritage Cadillac responded

Thanks for leaving us this review! We are happy to hear you enjoy working with our team!

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