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Heritage Cadillac
Lombard, IL
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,112 reviews
April 21, 2022
Great service from the time the overhead door opens you’re greeted with a smile all the wait up to you pay the bill. Thank you everyone for your great service! you’re greeted with a smile all the wait up to you pay the bill. Thank you everyone for your great service! More
by Al
Employees Worked With
Mark Brennan
April 19, 2022
Bought my Cadillac here and I always service it here. Top notch. I highly recommend. Top notch. I highly recommend. More
by Mojough44
Employees Worked With
April 17, 2022
Best service EVER! Spoke to Joe on the phone to set up the appointment to drop our car off and he was ever so kind and very helpful! Mike helped us upon arrival and he Spoke to Joe on the phone to set up the appointment to drop our car off and he was ever so kind and very helpful! Mike helped us upon arrival and he was so kind and helpful as well! The process was quick and the car was complete within a few hours!! Highly recommend Heritage!! Very pleased! More
by Direilley5
April 15, 2022
Monday I bought a used 2011 Cadillac DTS from out of state. I brought it in to Heritage Cadillac for an oil change and inspection. I very much appreciate the review and service provided to let me know state. I brought it in to Heritage Cadillac for an oil change and inspection. I very much appreciate the review and service provided to let me know about all the details and services that are required to bring this up to where the car needs to be today. Thank you for the inspection and service, Kevin C. More
by KevinC
Employees Worked With
March 31, 2022
Very good service from Burnell of the service department. He kept me updated on the status of my vehicle while it was being worked on. He kept me updated on the status of my vehicle while it was being worked on. More
by Pwhoriskey4940
Employees Worked With
March 31, 2022
Mike was awesome. He explained everything tome and told me when to bring my car back for the next service. The girls at the front desk were so friendly. Great atmosphe He explained everything tome and told me when to bring my car back for the next service. The girls at the front desk were so friendly. Great atmosphere!!!! More
by Lexi
Employees Worked With
Mark Brennan
March 30, 2022
Very professional but friendly people! Joe kept us up to date on the vehicle we ordered. Very accommodating! Joe kept us up to date on the vehicle we ordered. Very accommodating! More
by Nola91
Employees Worked With
March 27, 2022
Trustworthy, Knowledgeable, Friendly accommodating Henry Burrell, John the transporter, the cashiers and Chris the mechanic are the best. I wold highly recommend Heritage Cadillac to family and fri Henry Burrell, John the transporter, the cashiers and Chris the mechanic are the best. I wold highly recommend Heritage Cadillac to family and friends. More
by ms.kathy
Employees Worked With
Other Employees :
John The transporter, Chris the mechanic, and the cashiers.
