Heritage Cadillac

Fair price. Great staff. Very pleased. I purchased a used vehicle from Heritage and would do so again. Basil was very helpful and accommodating throughout the transaction as was Matt and th I purchased a used vehicle from Heritage and would do so again. Basil was very helpful and accommodating throughout the transaction as was Matt and the rest of the staff that I came in contact with. More

Outstanding customer focus From beginning to end, made the car buying service both a pleasure and easy. The overview of all of the features was extremely valuable - Love the new From beginning to end, made the car buying service both a pleasure and easy. The overview of all of the features was extremely valuable - Love the new XT5 More

Down home service This was our first visit to Heritage Cadillac but everyone we contacted was so very personable and accommodating. Fran Scepanvich, our dealer was espe This was our first visit to Heritage Cadillac but everyone we contacted was so very personable and accommodating. Fran Scepanvich, our dealer was especially helpful. She made the time enjoyable and welcoming. I would totally recommend people interested in purchasing a Cadillac to go to Heritage and see Fran More

CT6 Purchase Fran was outstanding working with us to purchase a used certified car. The dealership staff was very friendly and easy to do business with. Would s Fran was outstanding working with us to purchase a used certified car. The dealership staff was very friendly and easy to do business with. Would strongly recommend Heritage and Fran for the sales staff. Matt (business manager) paid attention to detail with all of the paper work! More

Quick service All the work was done quickly, and correctly. Waiting area was clean, and relaxing. Car was finished quicker then estimated time when I checked in. All the work was done quickly, and correctly. Waiting area was clean, and relaxing. Car was finished quicker then estimated time when I checked in. More

Great service in the last hour of the last day of the year I went to the dealership specifically to see a listed used Honda Odyssey. Even on a rainy last day of the year with an inexpensive used car, Ernie was I went to the dealership specifically to see a listed used Honda Odyssey. Even on a rainy last day of the year with an inexpensive used car, Ernie was patient, fair, and very helpful. I'd be happy to send friends and coworkers to Heritage Cadillac. More

Pleasant Experience I worked with Fran to find a Certified pre-owned vehicle. I went in unsure of which car I wanted and she was very patient and helpful. I test drove a I worked with Fran to find a Certified pre-owned vehicle. I went in unsure of which car I wanted and she was very patient and helpful. I test drove a ATS and liked it but felt that it wasn't for me. Fran checked inventory and found another vehicle that fit my needs. I test drove it and decided that this was the car that I wanted to buy, of course it was more than I was wanting to spend. I fully expected the typical back and forth headaches but fortunately we were able to work together to get the price where I felt good about it...no headache! Fran was a pleasure to work with and I would definitely recommend her! I would have rated the experience five stars but due to having to wait an excessive amount of time to get together with the financial officer (2 hrs!) I rated it four stars. More

See below..................... My lease of an XTS will end in 5 months. Because Cadillac is discontinuing the XTS and CT6, there were not many incentives, and the cost of leasing an My lease of an XTS will end in 5 months. Because Cadillac is discontinuing the XTS and CT6, there were not many incentives, and the cost of leasing another XTS was more than what I was willing to spend. I would probably lease an Lincoln Continental. However, Keith found a 2018 CT6 with acceptable features and at an acceptable price. Hopefully Cadillac will have a new full size sedan before this lease is over. More

Great Service Always a pleasure to interact with this dealership. The service is always very good and the employees are friendly and helpful. A Very good experience Always a pleasure to interact with this dealership. The service is always very good and the employees are friendly and helpful. A Very good experience More

Good especially at a busy time Fran Scepanovich & Tim Martin were patient and got the deal done at a hectic holiday season for them. Excellent customer service and pricing. Very Fran Scepanovich & Tim Martin were patient and got the deal done at a hectic holiday season for them. Excellent customer service and pricing. Very rewarding experience. More