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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
May 25, 2022
Always have had a great service experience at this dealer. They are the best. Prompt service work and a comfortable waiting area. dealer. They are the best. Prompt service work and a comfortable waiting area. More
by letcon1
May 25, 2022
Joe checked me in and reviewed what I was in for and was very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been very personable and customer centric. Waited about 2 hours for a oil change and rotation, but that was ok. I got some quiet time work done. I've been a Heritage customer since 1985 and I'm now 74 years old and still coming back. It looks like you haven't updated your service people! Mike Boskovic More
by mike
May 16, 2022
My long time service writer Burnell makes certain I receive excellent. The cashiers are alway friendly and my bill is done in a timely manner. The service department handles my car in a satisfactory receive excellent. The cashiers are alway friendly and my bill is done in a timely manner. The service department handles my car in a satisfactory timely way making certain to complete the job needed on my car. More
by gwenwilliams914
May 15, 2022
This dealership always provides courteous and professional service. Communication thru text keeps all communication timely. Keep up the good work! professional service. Communication thru text keeps all communication timely. Keep up the good work! More
by Bobby
Employees Worked With
May 05, 2022
Great Experience! I highly recommend Heritage Cadillac when purchasing your next vehicle. Very easy process! I highly recommend Heritage Cadillac when purchasing your next vehicle. Very easy process! More
by Joeyi
May 03, 2022
Everyone is very professional, knowledgable, thorough. Joe Cilella welcomed us warmly and kept us informed about the work progress. Mark Brennan is an outstanding mechanic who does superior work. They Joe Cilella welcomed us warmly and kept us informed about the work progress. Mark Brennan is an outstanding mechanic who does superior work. They are truly worthy of a 5 star review. More
by Mary Beth Cobleigh-Beal
Employees Worked With
Joe Cilella welcomed us, wrote the work order and kept us informed on work progress., Mark Brennan
April 21, 2022
Great service from the time the overhead door opens you’re greeted with a smile all the wait up to you pay the bill. Thank you everyone for your great service! you’re greeted with a smile all the wait up to you pay the bill. Thank you everyone for your great service! More
by Al
Employees Worked With
Mark Brennan
April 19, 2022
Bought my Cadillac here and I always service it here. Top notch. I highly recommend. Top notch. I highly recommend. More
by Mojough44
Employees Worked With
