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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
March 05, 2019
Thank you Basil Chiocca! I live a little over 3 hours away from Lombard. Basil was great with working out most of the negotiations over the phone and email. Made the process s I live a little over 3 hours away from Lombard. Basil was great with working out most of the negotiations over the phone and email. Made the process so much easier. More
by ELR
Employees Worked With
Helpful March 05, 2019
XT5 Purchase Our experience at Heritage Cadillac was very positive. Thanks to the hard work and diligence of Tom Capps our new vehicle was found and leased. Our experience at Heritage Cadillac was very positive. Thanks to the hard work and diligence of Tom Capps our new vehicle was found and leased. More
by XT5
Employees Worked With
March 05, 2019
It was easy to buy the car. Heritage Cadillac has a large and beautiful showroom. My salesperson, Frank Wadda, was helpful but not pushy. When he was busy i spent some time wit Heritage Cadillac has a large and beautiful showroom. My salesperson, Frank Wadda, was helpful but not pushy. When he was busy i spent some time with Carlos who was also very helpful. More
by newowner
Employees Worked With
Keith Herrera, Frank Wadda, Carlos Aguayo
March 04, 2019
Service Burrell Henry was helpful and responsive to the issues with the car and letting me know the status of the work as it was completed. Burrell Henry was helpful and responsive to the issues with the car and letting me know the status of the work as it was completed. More
by xxxxxxxxxxxxxxxx
Employees Worked With
Burrell Henry
March 03, 2019
Burrell is the best Anytime I bring my car in for service and Burrell is the service rep that helps me ... I’m thrilled!! ... he is the best and the last experience was n Anytime I bring my car in for service and Burrell is the service rep that helps me ... I’m thrilled!! ... he is the best and the last experience was no different ... very professional yet personal!! ... he’s a winner!! More
by Maui Boy
Employees Worked With
Burrell
March 02, 2019
Service Heritage Cadillac is awesome. I drive two hours to go to this dealership because of the awesome people that take care of you here. Mark and Burrell in Heritage Cadillac is awesome. I drive two hours to go to this dealership because of the awesome people that take care of you here. Mark and Burrell in service are superb. Sue in checkout awesome. Chris who works on my car wealth of knowledge. I have numerous Cadillac dealerships in my area but heritage worth the drive Like no other I’ve ever been to. More
by Brenda
Employees Worked With
Mark Burrell sue Kathy Chris all rock stars
March 02, 2019
Friendly and Prompt Service The service provided was complete, Burrell took the time to make sure all my services concerns were addressed and cared for, thereby eliminating the n The service provided was complete, Burrell took the time to make sure all my services concerns were addressed and cared for, thereby eliminating the need to make unnecessary returns and using my time wisely. More
by Rfulton
Employees Worked With
Burrell
February 28, 2019
Great experience We have leased Cadillacs from Heritage before, always a great experience. We will be returning clients again in the future. Thank you again, Tom Capp We have leased Cadillacs from Heritage before, always a great experience. We will be returning clients again in the future. Thank you again, Tom Capps. More
by RayM
Employees Worked With
February 28, 2019
She Luv's the car Seen car on the internet and you actually checked and had it. Fran the sales girl was knowledgeable and informative. Everyone was so mice and actually Seen car on the internet and you actually checked and had it. Fran the sales girl was knowledgeable and informative. Everyone was so mice and actually kind of fun. Very happy with this purchase and the process! More
by Diedrich
Employees Worked With
February 26, 2019
Great Sealership, very customer service oriented Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great get Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great getting the service on my car completed quickly so I could make an appointment. Much appreciated. More
by MB8195
