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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
March 23, 2019
No where else to car shop but at Heritage No doubt about it Heritage Cadillac is the best, one stop shopping. They are over-the-top with service. From the time I drive into the dealership unti No doubt about it Heritage Cadillac is the best, one stop shopping. They are over-the-top with service. From the time I drive into the dealership until I leave, I am treated like a queen. More
by Nancy
Employees Worked With
Other Employees :
Chris Kristin, only mechanic that can work on my car ever. He is so knowledgeable and timely. Burrell Henry the best service manager.
March 22, 2019
Routine service Everything handled excellently and in a timely manner. Service was very professional and car was returned clean and ready.. Waiting room was great and Everything handled excellently and in a timely manner. Service was very professional and car was returned clean and ready.. Waiting room was great and all associated with dealership was friendly. More
by rbt
Employees Worked With
Chris Halley
March 22, 2019
Great Place Just bought my new ATS from them, great people to work with and not pushy! Fran was wonderful, she is a great lady for sure and so detailed to work w Just bought my new ATS from them, great people to work with and not pushy! Fran was wonderful, she is a great lady for sure and so detailed to work with me and go over the entire care with me. Follow up calls, etc. More
by happy2019
Employees Worked With
March 22, 2019
Scheduled Maintenance Every visit made to this dealership has been nothing less than outstanding. Thank you to Burrell H. and his service team for on time delivery. Every visit made to this dealership has been nothing less than outstanding. Thank you to Burrell H. and his service team for on time delivery. More
by Cadillac
Employees Worked With
Burrell Henry
March 22, 2019
Longtime customer Multiple reasons for being a repeat customer of Heritage Cadillac. Just purchased my third vehicle from salesperson Fran Scepanovich. Always felt she Multiple reasons for being a repeat customer of Heritage Cadillac. Just purchased my third vehicle from salesperson Fran Scepanovich. Always felt she went above and beyond what was required to please the customer.. Also have been pleased with the professionalism of the service department. More
by pilot
Employees Worked With
March 21, 2019
Great Experience and very helpful Thanks to Basil ,Matt and Tim we got our dream car.We had a great experience and thank you guys for your patience and making it happen. Thanks to Basil ,Matt and Tim we got our dream car.We had a great experience and thank you guys for your patience and making it happen. More
by Normah1503
March 21, 2019
dropped car off for noise and oil change always great service from Chris, just dropped car off for routine oil change, I was also hearing a noise but there was no issue with vehicle. always great service from Chris, just dropped car off for routine oil change, I was also hearing a noise but there was no issue with vehicle. More
by gvanna83
Employees Worked With
Chris in services dept
March 21, 2019
Great service! This was our 3rd purchase from Heritage and it has always been a good experience. Joe was great to work with and everything went smoothly. This was our 3rd purchase from Heritage and it has always been a good experience. Joe was great to work with and everything went smoothly. More
by Mel12
Employees Worked With
March 21, 2019
Thank you Joe and Keith for making car buying a great experience! I really like my new 2019 XT5 and all the new features on this version. for making car buying a great experience! I really like my new 2019 XT5 and all the new features on this version. More
by ANDREW MAGGIO
March 21, 2019
No Less than a great experience! Fran and the whole team were really nice and helpful… Love the car. Great experience… Fran went above and beyond to help us make this decision, And Fran and the whole team were really nice and helpful… Love the car. Great experience… Fran went above and beyond to help us make this decision, And explain things to us every step of the way. More
by Petrv93
