![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Heritage Cadillac
Lombard, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,108 reviews
Great Place Just bought my new ATS from them, great people to work with and not pushy! Fran was wonderful, she is a great lady for sure and so detailed to work w Just bought my new ATS from them, great people to work with and not pushy! Fran was wonderful, she is a great lady for sure and so detailed to work with me and go over the entire care with me. Follow up calls, etc. More
Scheduled Maintenance Every visit made to this dealership has been nothing less than outstanding. Thank you to Burrell H. and his service team for on time delivery. Every visit made to this dealership has been nothing less than outstanding. Thank you to Burrell H. and his service team for on time delivery. More
Longtime customer Multiple reasons for being a repeat customer of Heritage Cadillac. Just purchased my third vehicle from salesperson Fran Scepanovich. Always felt she Multiple reasons for being a repeat customer of Heritage Cadillac. Just purchased my third vehicle from salesperson Fran Scepanovich. Always felt she went above and beyond what was required to please the customer.. Also have been pleased with the professionalism of the service department. More
Great and timely service. Great service and a problem with window screen which was repaired on subsequent visit under warranty. Burrell Henry was able to contact my wife and t Great service and a problem with window screen which was repaired on subsequent visit under warranty. Burrell Henry was able to contact my wife and tell her about the length of stay since I didn't have cell phone. More
Service was Excellent The service was super--better than it was 9 months ago. Explanations were given on what needed to be done and what was included. My questions were ans The service was super--better than it was 9 months ago. Explanations were given on what needed to be done and what was included. My questions were answered. The work was done in a reasonable length of time. More
Great Experience and very helpful Thanks to Basil ,Matt and Tim we got our dream car.We had a great experience and thank you guys for your patience and making it happen. Thanks to Basil ,Matt and Tim we got our dream car.We had a great experience and thank you guys for your patience and making it happen. More
dropped car off for noise and oil change always great service from Chris, just dropped car off for routine oil change, I was also hearing a noise but there was no issue with vehicle. always great service from Chris, just dropped car off for routine oil change, I was also hearing a noise but there was no issue with vehicle. More
Great service! This was our 3rd purchase from Heritage and it has always been a good experience. Joe was great to work with and everything went smoothly. This was our 3rd purchase from Heritage and it has always been a good experience. Joe was great to work with and everything went smoothly. More
Thank you Joe and Keith for making car buying a great experience! I really like my new 2019 XT5 and all the new features on this version. for making car buying a great experience! I really like my new 2019 XT5 and all the new features on this version. More
No Less than a great experience! Fran and the whole team were really nice and helpful… Love the car. Great experience… Fran went above and beyond to help us make this decision, And Fran and the whole team were really nice and helpful… Love the car. Great experience… Fran went above and beyond to help us make this decision, And explain things to us every step of the way. More