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Heritage Cadillac
Lombard, IL
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
May 13, 2019
Excellent Service Engine maintenance light was constantly lit on the dashboard. When the car was brought in, the problem was diagnosed quickly, an estimate was given r Engine maintenance light was constantly lit on the dashboard. When the car was brought in, the problem was diagnosed quickly, an estimate was given regarding the time and the cost for repair. Everything was handled very professionally and in an excellent customer-service manner. More
by Ann123
Employees Worked With
Mark Brennan
Helpful May 13, 2019
Wonderful experience We had a great experience with Fran. She was friendly, knowledgeable and helpful. I would recommend Heritage Cadillac and especially Fran. The wait We had a great experience with Fran. She was friendly, knowledgeable and helpful. I would recommend Heritage Cadillac and especially Fran. The wait for paperwork took too long, but it was month end More
by Auto Buyer
Employees Worked With
May 10, 2019
First Car from a Dealer Fantastic crew, and fantastic rates. I highly recommend their certified pre-owned selection. The Zurich warranty is a must have for a pre-owned vehic Fantastic crew, and fantastic rates. I highly recommend their certified pre-owned selection. The Zurich warranty is a must have for a pre-owned vehicle. More
by Tboller
Employees Worked With
May 10, 2019
Positive experience. For years I dealt with Phil Culinovic. This is the first car I have purchased since his retirement and I dealt with Fran Scepanovich who he recommende For years I dealt with Phil Culinovic. This is the first car I have purchased since his retirement and I dealt with Fran Scepanovich who he recommended. He couldn’t have made a better suggestion. I felt just as welcome and comfortable with Fran as I did with Phil. As a Senior citizen and a woman this is very important to me. Thank you Fran for making this a positive experience for me. More
by Mnorvid
Employees Worked With
May 10, 2019
Outstanding Experience, As Usual. Had no problems with every aspect of the service. Appointment when I needed it, problems and pricing carefully explained, loaner was new, clean and qu Had no problems with every aspect of the service. Appointment when I needed it, problems and pricing carefully explained, loaner was new, clean and quick out-the-door. Returned to find my car washed and ready to go. More
by ELGUS70
Employees Worked With
Mike Ammerman
May 09, 2019
Vehicle Service I came in for an Oil Change Only...…...in and out. Quick Service! Friendly Service Advisor! Called my salesman Tommy Capps to schedule it. Tommy is th I came in for an Oil Change Only...…...in and out. Quick Service! Friendly Service Advisor! Called my salesman Tommy Capps to schedule it. Tommy is the best! More
by gsimms
Employees Worked With
May 08, 2019
Great Salesperson Fran Scepanovich - thank you for your help and your service. and your commitment to assist me. Thank you for not being pushy and for being accommodat Fran Scepanovich - thank you for your help and your service. and your commitment to assist me. Thank you for not being pushy and for being accommodating. More
by Syed
Employees Worked With
May 04, 2019
Tom Capps keep me coming back I am a long time customer for one reason only, Tom Capps knows how to treat a customer. There are plenty of places between downtown Chicago and Herita I am a long time customer for one reason only, Tom Capps knows how to treat a customer. There are plenty of places between downtown Chicago and Heritage that I can buy a car from but it's the customer service that Tom gives me that keeps me coming back. More
by Bob Chianelli
May 04, 2019
Used Car Purchase and trade in Excellent experience. Mike was great to work with. Great trade in value and price. Would highly recommend Heritage to any of my friends and acquaintan Excellent experience. Mike was great to work with. Great trade in value and price. Would highly recommend Heritage to any of my friends and acquaintances. More
by Sgt Saunders
Employees Worked With
Mike Perez
May 03, 2019
Best service I am always confident when I leave Heritage that my car will be trouble free as the service department and mechanic give it a thorough review. Excell I am always confident when I leave Heritage that my car will be trouble free as the service department and mechanic give it a thorough review. Excellent service and courtesy. A-1 More
by Hotrod Nelly
Employees Worked With
Other Employees :
Chris Halley, Service writer and Kris Kristen, Mechanic
