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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
September 07, 2019
Excellent Experience at Heritage Cadillac I received a great deal and excellent customer service. I look forward to recommending all of my friends and family to check out their customer servic I received a great deal and excellent customer service. I look forward to recommending all of my friends and family to check out their customer service More
by Rev Jones
Employees Worked With
September 06, 2019
Prompt and friendly service and Basil helped coordinate with Michael. They always have the best interests of the customer in mind! Great lounge to wait in as well. and Basil helped coordinate with Michael. They always have the best interests of the customer in mind! Great lounge to wait in as well. More
by johnabaker1
September 06, 2019
Great experience Fran made the entire shopping experience great. Both her and Tony did a great job with getting me the car I was looking for and addressing every conce Fran made the entire shopping experience great. Both her and Tony did a great job with getting me the car I was looking for and addressing every concern I had. Would go back again if I was looking for another car. More
by Nelson
September 05, 2019
True Pros If you're looking to buy from a professional staff,then please visit Heritage Cadillac I purchased my car from Fran ,very knowledgeable and polite. Ev If you're looking to buy from a professional staff,then please visit Heritage Cadillac I purchased my car from Fran ,very knowledgeable and polite. Everything was ready when i picked up my car. Process was smooth. I also dealt with Tim Martin sales manager and Larry Acker in finance, a pleasure to work with. All in all great experience purchasing from them. More
by Tkaravos
Employees Worked With
September 05, 2019
Working with Mark Brennan was a pleasure We had front tire flat on 355,then tow to Heritage Cadillac Thanks again Karen&Richard Rehberg For great service. we surely buy our next car if we liv We had front tire flat on 355,then tow to Heritage Cadillac Thanks again Karen&Richard Rehberg For great service. we surely buy our next car if we live closer More
by Rich
Employees Worked With
Mark Brennan
September 04, 2019
Best new car experience I ever had , great selection Basil Chiocca met us at the front door, listened to our needs and wants, searched for the perfect automobile, and made us a fair deal. Basil is very Basil Chiocca met us at the front door, listened to our needs and wants, searched for the perfect automobile, and made us a fair deal. Basil is very professional yet dealt with us on a personal level. His job knowledge is amazing. I was impressed when he walked us around and introduced us to members of the Heritage team. He followed up on all his commitments working with our out of state insurance company. When I buy my next Cadillac it will be at Heritage, it's worth the drive from Michigan. More
by Man from Michigan
August 30, 2019
Chris was courtesy and on time. I was taken in on time and was treated with courtesy and everything was done in a timely manner. I was a little disappointed that I have to return t I was taken in on time and was treated with courtesy and everything was done in a timely manner. I was a little disappointed that I have to return to have a part put in that had to be reordered because the wrong color was ordered. More
by Ella
Employees Worked With
Chris Halley
August 30, 2019
Divers Window Won't Close I contacted Michael Ammerman to set up an appointment for Wednesday to take a look at my drivers window which wasn't closing. They needed to replace I contacted Michael Ammerman to set up an appointment for Wednesday to take a look at my drivers window which wasn't closing. They needed to replace the window regulator. Everything went very smoothly. More
by len2018
Employees Worked With
August 28, 2019
Professional Service My Service rep Chris took care of my needs promptly and was honest about what needed work No sales pressure. He was very professional and kind My Service rep Chris took care of my needs promptly and was honest about what needed work No sales pressure. He was very professional and kind More
by Jim
Employees Worked With
Chris Halley
August 28, 2019
Fast, dependable service As always the repair to my SRX was serviced in a timely manner. It is always a pleasant experience when I visit the service department. As always the repair to my SRX was serviced in a timely manner. It is always a pleasant experience when I visit the service department. More
by ccronin
Employees Worked With
