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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
September 26, 2019
CLASS ACT Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the Heritage Cadillac is a class act, from their Service Writers to the Sales and Management team. When have you been to a dealership that you sit at the service writers desk and discuss your auto services needed? I enjoy my visits to Heritage just for the waiting room, fresh coffee, water, bakery goods and many snacks choices. Love my Caddy and my dealership! Keep up the class a t Heritage, you're the best. More
by Dave
Employees Worked With
Frank Wadda, Mark Brennan
September 24, 2019
Best service center in the midwest Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experien Dealing with many dealerships in my life,i have found Heritage Cadillac the BEST place to service my cars. Thank you for the greatest service experience! More
by joeczep
September 24, 2019
Fran Sepanovich is the best! We have been buying our Cadillacs from Fran for the last 30 years! She is definitely THE best person you could ever deal with. The rest of the staff a We have been buying our Cadillacs from Fran for the last 30 years! She is definitely THE best person you could ever deal with. The rest of the staff at Heritage is really friendly and helpful!y You will not be unhappy buying your car there.Thank you so much Fran!🤗 More
by Maria
September 21, 2019
Service Dept. was efficient. I was in and out in less than an hour. I even got a free carwash while I was there. It doesn"t get much better than that. was efficient. I was in and out in less than an hour. I even got a free carwash while I was there. It doesn"t get much better than that. More
by john papke
Employees Worked With
Chris Halley
September 20, 2019
Stoltenberg Service The Heritage Cadillac staff were prompt, courteous, and efficient. They treated me with utmost respect, and were very friendly. They provided a comf The Heritage Cadillac staff were prompt, courteous, and efficient. They treated me with utmost respect, and were very friendly. They provided a comfortable place to wait for my vehicle. More
by Dave
Employees Worked With
Chris Halley
September 20, 2019
Great Dealer and personnel on both the sales and service side, would recommend to anyone this what you expect a Cadillac dealer should be that’s why I continue to and personnel on both the sales and service side, would recommend to anyone this what you expect a Cadillac dealer should be that’s why I continue to return More
by Bob Chianelli
September 18, 2019
Great Dealership, Great Team Heritage Cadillac always provides the best customer service. I've owned many cars and there aren't many dealerships that still treat their customers Heritage Cadillac always provides the best customer service. I've owned many cars and there aren't many dealerships that still treat their customers as if they value them, this one does. More
by 2 Caddies
September 14, 2019
Above and Beyond Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my qu Heritage Cadillac continues to impress. Even a simple service appointment is handled with professionalism and care. Burrell Henry answered all my questions with patience and courtesy. They go above and beyond in all circumstances. The waiting room offers good coffee and snacks with reading material. My vehicle was ready for me in under the estimated time and it was clean and sparkly. Heritage checks everything and your vehicle looks brand new when you get it back. Burrell was outstanding, as are all the Heritage employees. Highly recommend. More
by Karen K.
Employees Worked With
September 11, 2019
was treated with great respect and no hassel When I walked into the dealer I did not look like someone who had a lot of money, but was still treated with lots of respect. I was allowed all the ti When I walked into the dealer I did not look like someone who had a lot of money, but was still treated with lots of respect. I was allowed all the time I needed to look at the cars, and was not rushed when test driving the car. The sales man named frank was one of the best sale men I have ever had to deal with. Also even after buying the truck I have been able to call and have my question answered with no delay. More
by danny
Employees Worked With
Frank Wadda
September 08, 2019
Excellent service due to part malfunction We needed to get a loaner due to a faulty oil filter. I was in between my business appointments. Received the loaner car and service was performed We needed to get a loaner due to a faulty oil filter. I was in between my business appointments. Received the loaner car and service was performed allowing me not to miss my meeting. Returned loaner the next day. More
by AMSCaddy
Employees Worked With
Jose and Sue, Mark Brennan, Chris Halley
