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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
October 06, 2019
Service experience Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! Oil change service completed in expected time. Also received a quick quote for body work. Was able to connect to wifi to do work while waiting! More
by ava
Employees Worked With
Mark Brennan
October 05, 2019
Charles is the best. A little slow closing. The person that did closing was swamped. Need a back-up to fill in when this happens. Took two hours to finish. Person in char A little slow closing. The person that did closing was swamped. Need a back-up to fill in when this happens. Took two hours to finish. Person in charge was great but was snowed.. More
by wallyfuchs
Employees Worked With
Charles
October 04, 2019
Great and fast service.Chris was very helpful.Would recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris recommend anyone with a Cadillac to go to Heritage Caddilac for fast and reliable service. Bill Bogris More
by Xxbilly
Employees Worked With
Chris Halley
October 03, 2019
Service Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This i Professional courteous service with no surprises. I have had my vehicle in for service multiple times with nothing but a positive experience. This is my 2nd lease and I purchased my 2nd because of the friendly professional staff. More
by Bobby
Employees Worked With
Mark Brennan
October 03, 2019
This is the third car I’ve bought with Charles. He always goes above and beyond - he’s the best! I live in another state and he made the process as smooth as if I lived right next door. I can’t say enough a goes above and beyond - he’s the best! I live in another state and he made the process as smooth as if I lived right next door. I can’t say enough about how positive this experience has been. More
by Eden M
Employees Worked With
October 02, 2019
Fran Scepanovich was our sales rep. We bought a cert Escalade last week. Fran was amazing during our process. Fran's calm and patient demeanor was great thru our process. Fran's over 20 plus years in sa Escalade last week. Fran was amazing during our process. Fran's calm and patient demeanor was great thru our process. Fran's over 20 plus years in sales really helped us out and made us feel comfortable. My family would highly recommend her and dealership if looking to buy a vechical from Heritage. MattO More
by kyleg500
Employees Worked With
October 01, 2019
Great service by Chris i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times duri i needed tires. Chris gave me a good price. Told me it would take about 2 hours or more. Was done before 2 hours. He reported to me several times during my wait. I appreciated that because I had another appointment to go to. More
by Suzzy
Employees Worked With
Chris Halley
October 01, 2019
Joe Ignoffo is highly professional and thorough in his job. He understands the need of the customer and goes above and beyond to achieve that. job. He understands the need of the customer and goes above and beyond to achieve that. More
by Vinny
Employees Worked With
September 30, 2019
Very friendly and helpful service. This is the second Cadillac that I have purchased through Heritage Cadillac. I returned because the sales and service personnel were very personable a This is the second Cadillac that I have purchased through Heritage Cadillac. I returned because the sales and service personnel were very personable and helpful and the quality of the vehicles has been exceptional. They are a pleasure to drive. More
by jmp924
Employees Worked With
September 29, 2019
Professional and Personal Having been a client of Heritage for many years, every car deal is different and new, yet the staff, Charles Hughes, Darren, Burrell, Cathy, Sly, all Having been a client of Heritage for many years, every car deal is different and new, yet the staff, Charles Hughes, Darren, Burrell, Cathy, Sly, all show a Team Like performance on my behalf giving me comfort and trust in myself and the decisions we all made together. As if this deal was the only one on their desk that day. Wow! Always going above and beyond in EVERY department! Thank you to the entire Heritage Cadillac for my 3rd vehicle, our families 7+ vehicles and 20 years, as exciting as my first Cadillac experience! More
by P A Palermini
