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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
October 30, 2019
My Guy Tommy CappsAlways on top of his gameKnows how to My Guy Tommy Capps Always on top of his game Knows how to make customers happy and repeat buyer My wife will never go to any other Cadillac Dealers My Guy Tommy Capps Always on top of his game Knows how to make customers happy and repeat buyer My wife will never go to any other Cadillac Dealership Honest and transparent and always gives us what we want 100%👍 More
by teebrono
Employees Worked With
Other Employees :
Todd Cunningham, Mark Brennan
October 30, 2019
Timely and helpful My car was repaired the same day and I was given a new loaner in the meantime. I always receive good service at this dealership. My car was repaired the same day and I was given a new loaner in the meantime. I always receive good service at this dealership. More
by John Wheeler
Employees Worked With
Chris Halley
October 29, 2019
Great Experience I've bought or leased a lot of cars in my life and dealt with many dealerships and salespersons, Heritage and Tommy Capps are the best. Everything i I've bought or leased a lot of cars in my life and dealt with many dealerships and salespersons, Heritage and Tommy Capps are the best. Everything is easy, you never feel pressured and they are honest and professional. Would definitely recommend More
by Mustang
Employees Worked With
October 29, 2019
Fran was amazing We just purchased a used VW Passat from Fran. She spent an hour with my wife in the morning and another hour with me in the afternoon, test driving an We just purchased a used VW Passat from Fran. She spent an hour with my wife in the morning and another hour with me in the afternoon, test driving and answering our many questions. If she did not know the answer she found it. She made the car buying experience enjoyable. More
by Upnorth
Employees Worked With
October 27, 2019
Todd Cunnimgham Todd is a repeat salesman, he worked hard to find a 2019 XT5 in a diminished market. Todd found all the rebates to lease a new Todd is a repeat salesman, he worked hard to find a 2019 XT5 in a diminished market. Todd found all the rebates to lease a new Todd is our repeat salesmen. He worked hard to find us a 2019 XT5 with the equipment that we wanted in a depleted stock. Todd found all the rebates to put us in a new lease at a great value. We will visit Todd again with a new lease. More
by Mark
Employees Worked With
Matt C, Todd Cunningham
October 27, 2019
Excellent lease experience Joe Ignoffo worked hard to get me the car that I wanted at a favorable price. He made the lease experience go smoothly and answered all my questions Joe Ignoffo worked hard to get me the car that I wanted at a favorable price. He made the lease experience go smoothly and answered all my questions. More
by Ec
Employees Worked With
October 26, 2019
Great place to service your car You know when you are a valued customer by the way you are greeted when you pull up to service your car. The service attendant listens to what you wan You know when you are a valued customer by the way you are greeted when you pull up to service your car. The service attendant listens to what you want to do. They offer all options for the service and allow you to decide what you need to do. The are where you wait is very comfortable, they offer drinks and goodies to eat. You can bring your lap top and work. Or enjoy the HDTV. When the service is complete the payments are made easier, the car is washed, and away you go. More
by Edwin783
Employees Worked With
October 24, 2019
I am always treated courteously at Heritage Cadillac. I am always pleased with the Service I receive from the staff. They are clear in their explanations of the service needed and are always friendly and I am always pleased with the Service I receive from the staff. They are clear in their explanations of the service needed and are always friendly and helpful. More
by Chuck375
October 23, 2019
Alert on low tire pressure. I called to have a tire checked out since the system indicated twice that there was very low tire pressure. Accommodated with appointment, excellent s I called to have a tire checked out since the system indicated twice that there was very low tire pressure. Accommodated with appointment, excellent service. More
by Bonnie
October 23, 2019
Todd Cunningham Todd worked hard to locate the car we leased. He used every discount he coud to give us a very good deal on the payments. The car was clean and detail Todd worked hard to locate the car we leased. He used every discount he coud to give us a very good deal on the payments. The car was clean and detailed. Pleasant experience. More
by Mark
Employees Worked With
Todd Cunningham
