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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
January 09, 2020
It was great. The oil change and tire rotation was completed sooner than I was told it would take. The waiting area is clean and has coffee, water and snacks. The oil change and tire rotation was completed sooner than I was told it would take. The waiting area is clean and has coffee, water and snacks. More
by mack1932
Employees Worked With
Chris Halley
January 09, 2020
Excellent routine service visit. I saw Mark and he was very personable and easy to communicate with. He outlined my regular free service details and then we discussed other things tha I saw Mark and he was very personable and easy to communicate with. He outlined my regular free service details and then we discussed other things that could be done, which I then agreed to purchase. My car was ready sooner than expected and with no issues. Totally top notch service visit.! More
by conniebic
January 07, 2020
A very pleasant experience All of the folks at Heritage Cadillac were great to work with. Daren Schaffert let the team and was very accommodating. He spent a lot of time with All of the folks at Heritage Cadillac were great to work with. Daren Schaffert let the team and was very accommodating. He spent a lot of time with us showing us how leases worked and made sure that we were satisfied. Joe Ignoffo helped finalize the arrangements and showed us. A lot of features about the auto. Several other folks were also very helpful. All in all a very pleasant experience. More
by jwparrillo
January 07, 2020
Pleasant experience Chris is very pleasant to work with, he was very quick at getting my car in to service. My car was nice and clean when they were finished. Chris is very pleasant to work with, he was very quick at getting my car in to service. My car was nice and clean when they were finished. More
by hart.tricia
Employees Worked With
Chris Halley
January 05, 2020
everybody i dealt with at Heritage was friendly and helpful. Bought three cars from Tommy Capps over the years and am very pleased with his professionalism. He sincerely tries to find the right vehicle for you Bought three cars from Tommy Capps over the years and am very pleased with his professionalism. He sincerely tries to find the right vehicle for you at the best price. More
by ironjoe16495
Employees Worked With
January 05, 2020
The service at Heritage Cadillac is always 5 star. In my 4 almost years coming to this dealership, I have never had less than a 5 star experience. This latest experience led by Mark was terrific with full 4 almost years coming to this dealership, I have never had less than a 5 star experience. This latest experience led by Mark was terrific with full communication and accommodation.. I highly recommend their professionalism and service levels. More
by Bayside2
Employees Worked With
Mark Brennan
January 04, 2020
The service was completed in a timely manner and the staff is always friendly yet professional. They made sure that any future required services were done as well. I highly recommend Heritage Cadillac. staff is always friendly yet professional. They made sure that any future required services were done as well. I highly recommend Heritage Cadillac. More
by 2 Caddies
Employees Worked With
Mark Brennan, Chris Halley
January 03, 2020
Tommy did a great job. He is the only reason I bought a Cadillac. He deserves a raise. Heritage Cadillac is lucky to have such a great sales person. Cadillac. He deserves a raise. Heritage Cadillac is lucky to have such a great sales person. More
by Ghowell
Employees Worked With
January 03, 2020
Appreciated thoroughness of car check up , as I was there for an oil change! Car wash was disappointing as car was not clean-even windshield was not clean! for an oil change! Car wash was disappointing as car was not clean-even windshield was not clean! More
by cherieg9
Employees Worked With
Chris Halley
January 01, 2020
Great Deal on the New XT5 Great Deal, Thanks to Tommy Capps getting me All the Rebates he could... Great guy to deal with, my Salesmen Dave Retired, Now Tommy's my Man, nice Wo Great Deal, Thanks to Tommy Capps getting me All the Rebates he could... Great guy to deal with, my Salesmen Dave Retired, Now Tommy's my Man, nice Working with Tom, He Knows how to treat a Customer ! More
by Tom
Employees Worked With
