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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
February 15, 2020
Excellent Service My car was in for an oil change and tire rotation. Friendly greeting and write-up by service manager Michael Ammerman. Work completion time frame pro My car was in for an oil change and tire rotation. Friendly greeting and write-up by service manager Michael Ammerman. Work completion time frame promised exceeded expectations. Keep up the good work! More
by Bobby
Employees Worked With
February 14, 2020
Mike was awesome.... I will definitely come back for all of our service need. Right from the start he made it simple from the phone call to me going in dropping my car off and picking my car up thanks a l of our service need. Right from the start he made it simple from the phone call to me going in dropping my car off and picking my car up thanks a lot More
by manselmini
Employees Worked With
February 13, 2020
Great Service Friendly staff all around can get an appointment easily greeted with friendly staff.Not to long of a wait and service dept.keeps you informed of the p Friendly staff all around can get an appointment easily greeted with friendly staff.Not to long of a wait and service dept.keeps you informed of the progress. More
by grannytanny
February 12, 2020
Good selection of clean used cars competitively priced. Good customer service and follow-through. Clean dealership with professional staff. Fran and Basil provided first rate service. Matt, in Finance, wa Good customer service and follow-through. Clean dealership with professional staff. Fran and Basil provided first rate service. Matt, in Finance, was professional and helpful. More
by dtsjoe
February 12, 2020
Everyone was overly helpful sincere and honest I left the dealership feeling as though I had won the lottery. Joe Ignaffo is one of the nicest gentlemen to deal with there is. Everyone at Heritage I left the dealership feeling as though I had won the lottery. Joe Ignaffo is one of the nicest gentlemen to deal with there is. Everyone at Heritage was truly sincere helpful and enjoyable to be around. This crew made buying a new car, which is normally uncomfortable, a truly enjoyable experience More
by d.campanile
February 09, 2020
Good experience. Just bought a 2019 Cadillac XT5. Sales consultant Frank Wadda was great. He was straight forward and didn't give you a lot of B.S. pleasure to have ha Just bought a 2019 Cadillac XT5. Sales consultant Frank Wadda was great. He was straight forward and didn't give you a lot of B.S. pleasure to have had this experience. Some consultants try to push you and won't negotiate . Frank wanted to make a sales that was right for me. More
by BP.55
Employees Worked With
Frank Wadda
February 08, 2020
Very Satisfied Awesome experience I had when I arrived to find out that the service department was ready for me with a loaner car waiting I did not have to wait I wa Awesome experience I had when I arrived to find out that the service department was ready for me with a loaner car waiting I did not have to wait I was in and out within 15-minutes. Also they went above my expectation and prepared more service for my care than I expected. I trust their judgement and advice when it comes to decided what is needed for my car. My only wish is that I could afford to buy a car for my entire family so that they can enjoy benefits of having great cars that that get excellent service. Thank you very much! Mel More
by judkin
Employees Worked With
Louie Lopez, Chris Halley
February 08, 2020
Fantastic experience in acquiring my first lease. I really felt “taken care-of” without the usual pressure you expect when walking into a dealership. Joe I made me feel welcomed and he has a customer f really felt “taken care-of” without the usual pressure you expect when walking into a dealership. Joe I made me feel welcomed and he has a customer for life. Tony and Matt were great as well. Very Happy!! More
by mkaniff
Employees Worked With
Other Employees :
Matt in finance was great!!, Chris Halley, Tony Pescatore
February 06, 2020
The service advisors at Heritage Cadillac always greet me with a smile and keep me informed of the status my car’s service. They make me feel appreciated. with a smile and keep me informed of the status my car’s service. They make me feel appreciated. More
by BonnieD
Employees Worked With
Other Employees :
Christine (courtesy car coordinator), Frank Wadda, Mark Brennan
February 04, 2020
Service writer Michael professionaly took care of business and deserves 5 stars. Young lady in loaner office also 5 stars. Thank you will come again. Rick A business and deserves 5 stars. Young lady in loaner office also 5 stars. Thank you will come again. Rick A More
by rick a
Employees Worked With
