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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
February 25, 2020
Service manager was courteous and focused on customer satisfaction. Kept up to date with what the problem was and the fix/cost. Car delivered on time - problem solved. satisfaction. Kept up to date with what the problem was and the fix/cost. Car delivered on time - problem solved. More
by Carlosd6285
Employees Worked With
February 21, 2020
The purchasing process was great! Tom took his time with us and we didn't feel rushed at all. His explanation of everything was very much appreciated! us and we didn't feel rushed at all. His explanation of everything was very much appreciated! More
by maria.krilich
Employees Worked With
February 20, 2020
Excellent dealership with knowledgeable and friendly service. They have a great inventory of cars and go out of their way to make sure you are happy with your new purchase. service. They have a great inventory of cars and go out of their way to make sure you are happy with your new purchase. More
by Cathy
February 19, 2020
Oil change and tire rotation I always call Burrell and he walks me through all the details. The service is top notch and this is why I have purchased and leased from Heritage for I always call Burrell and he walks me through all the details. The service is top notch and this is why I have purchased and leased from Heritage for over 10 years now. More
by CMG
February 18, 2020
Oil Change and tire rotation Michael was clear in all details of my service today at Heritage Cadillac. Everyone is always so courteous and polite. Al my questions and concerns we Michael was clear in all details of my service today at Heritage Cadillac. Everyone is always so courteous and polite. Al my questions and concerns were addressed. I would recommend Heritage Cadillac with our reservation. Thank you Terry Clarke More
by tjclarke205
Employees Worked With
February 18, 2020
Nice people no games I enjoyed my dealership experiance. I bought a certified vehicle at a fair price without any drama. Fran Scepanovich was great to deal with and I wou I enjoyed my dealership experiance. I bought a certified vehicle at a fair price without any drama. Fran Scepanovich was great to deal with and I would reccomend this dealership to people. More
by jim.lane
February 18, 2020
The team in the Dealership are always kind and courteous. Very professional. All of my questions were answered. My appointment time was honored and the wait time was very minimal. Very professional. All of my questions were answered. My appointment time was honored and the wait time was very minimal. More
by pastoraljones57
Employees Worked With
Mark Brennan
February 18, 2020
Service As usual, very professional and courteous. My car is always well taken care of and so am I. I am very pleased with my car and Heritage. As usual, very professional and courteous. My car is always well taken care of and so am I. I am very pleased with my car and Heritage. More
by Boomer
Employees Worked With
Mark Brennan
February 17, 2020
Simple, quick and easy process. I was able to get appts quickly and the negotiation was painless. Fran was quick to respond to questions and follow up. quickly and the negotiation was painless. Fran was quick to respond to questions and follow up. More
by rob_desautels
Employees Worked With
February 17, 2020
Michael in service dept very excellent in his job Experience has since day one very professional everyone is friendly and always willing to be very helpful also the special gift at the payment center Experience has since day one very professional everyone is friendly and always willing to be very helpful also the special gift at the payment center adds a very nice touch More
by danmaloney
