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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
March 06, 2020
Oil Change My service guy was AWESOME! He took the time to explain all of the work required for my 15K service and potential items needed before my next schedule My service guy was AWESOME! He took the time to explain all of the work required for my 15K service and potential items needed before my next scheduled service. More
by justuesday
Employees Worked With
Mark Brennan
March 05, 2020
Always a fine experience.Mark & Fran are both so Always a fine experience. Mark & Fran are both so pleasant to work with. Also Linda and every one there. I brought my car to a dealership near me la Always a fine experience. Mark & Fran are both so pleasant to work with. Also Linda and every one there. I brought my car to a dealership near me last time, and missed how nice it was at yours More
by Petrv93
March 04, 2020
Professional from start to finish. My salesman Joe Ignoffo was very knowledgeable and doesnt play sales games. He us one of the best salesmen I have ever worked with. Pete Binner and Matt Cameron on Ignoffo was very knowledgeable and doesnt play sales games. He us one of the best salesmen I have ever worked with. Pete Binner and Matt Cameron on the business side were also top notch and very straightforward. Overall another great experience with Heritage !! More
by BDOLAN201
Employees Worked With
March 04, 2020
Scheduled oil change and check up. Service Dept. Chris as usual provides excellent service. Prompt, efficient and polite. Supplies regular updates about service progress, very helpful. Service Dept. Chris as usual provides excellent service. Prompt, efficient and polite. Supplies regular updates about service progress, very helpful. New coffee machine ‘sucks’!! Sorry ‘bout that. Jim Bradley More
by JimmyB
Employees Worked With
Chris Halley
March 04, 2020
Happy and proud of our new car, and grateful for your help We started looking at new cars at another dealership closer to us, but were not happy with their high pressure sales tactics. A neighbor recommended H We started looking at new cars at another dealership closer to us, but were not happy with their high pressure sales tactics. A neighbor recommended Heritage Cadillac, and we are glad they did! Our salesman, Basil, was very kind and helpful, and everyone we worked with at the dealership was the same. More
by wirtthompson
March 01, 2020
Nice person to talk to not pushy about the car explains everything i had appointment with another dealership but she explain everything the. Other dealership wasnt explianing .i already gave cards of he everything i had appointment with another dealership but she explain everything the. Other dealership wasnt explianing .i already gave cards of hers to friends looking for cars. More
by William 30
February 28, 2020
Excellent service department --shout out to MARK--you are the best! Very professional, courteous and great service. I am glad I came to Heritage today! the best! Very professional, courteous and great service. I am glad I came to Heritage today! More
by sallyhill
Employees Worked With
Mark Brennan
February 27, 2020
Michael in the Service Dept. was gracious as he found some recalls that were added to my oil change. As it was the first oil change, all was completed for free. Wonderful!! some recalls that were added to my oil change. As it was the first oil change, all was completed for free. Wonderful!! More
by J6lr
Employees Worked With
February 27, 2020
Awesome service!!! Fran was a delight to work with and made the buying experience smooth and easy. Pete the manager was also very helpful and easy to work with. The overall experience was phenomenal. made the buying experience smooth and easy. Pete the manager was also very helpful and easy to work with. The overall experience was phenomenal. More
by ThemisP
Employees Worked With
February 26, 2020
Heritage has been my dealership for at least 8 years I have never had a problem getting problems solved my car is always ready when promised I would refer them to others that need service on their Cadilac have never had a problem getting problems solved my car is always ready when promised I would refer them to others that need service on their Cadilac More
by Bebemypup1226
Employees Worked With
