Heritage Cadillac
Lombard, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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.Great Plave to do business I have been a customer for 20 years and purchased at least 10 new Cadillacs. Service has already been great and all the service personnel have been p I have been a customer for 20 years and purchased at least 10 new Cadillacs. Service has already been great and all the service personnel have been professional but down to earth. In fact yesterday my car would not start, charged the battery and then drove directly to the service dept. to get a new battery installed and did not have an appointment and one, two, three a new one was installed. Thank you More
A great dealership for parts, sales, used car sales, service and collision repair. Ed and Linda are a pleasure to work with. It's nice to see Linda year after year. We have five Cadillac's in our family service and collision repair. Ed and Linda are a pleasure to work with. It's nice to see Linda year after year. We have five Cadillac's in our family and wouldn't take them anywhere else. Now I'm bringing in a Traverse for some minor bodywork because Heritage has the best body shop. More
Overall level of services exceeded my expectations. I would highly recommend this dealership to other. I have been a customer of this dealership for over 25 years and I will continue to do business h I would highly recommend this dealership to other. I have been a customer of this dealership for over 25 years and I will continue to do business here. More
Todd was great, no hassles. We called him in advance and he had the models all set up for us to look at when we arrived. Dealership gave us a great price on our trade in. he had the models all set up for us to look at when we arrived. Dealership gave us a great price on our trade in. More
Pleasant Experience People were helpful and friendly. I was very pleased with the sales process, no games..just a good offer. I was not sure about the purchase, but the People were helpful and friendly. I was very pleased with the sales process, no games..just a good offer. I was not sure about the purchase, but the offer convinced me to buy the car. I would have walked out if he had done any of the I will talk to my manager routine. I prefer dealing with people who value their customers. More
Another excellent customer service experience at Heritage Brought my 2019 Cadillac in for service this morning. Worked with Mark Brennan to check in my vehicle. Mark is personable, professional and knowledg Brought my 2019 Cadillac in for service this morning. Worked with Mark Brennan to check in my vehicle. Mark is personable, professional and knowledgeable. Unlike some dealerships in the past, there are no surprises here. At check in, they go over the service and the cost Mark told me the service would likely take 2 hours, but it was done in less time. The time was spent in the Heritage waiting area with a great coffee machine, magazines and a television set. No one likes to wait, no one likes to take the time to bring their car in for service, but Heritage makes the process as easy as possible. This is a first class dealership - to purchase, to lease and to have your car serviced. Highly recommend. More
Great car buying experience Very friendly, knowledgeable, helpful, and professional team of individuals. Would definitely recommend Heritage to others, and will look there first Very friendly, knowledgeable, helpful, and professional team of individuals. Would definitely recommend Heritage to others, and will look there first when it's time to purchase another vehicle. More
Amazing service and people! My family and I had called about a pre-owned Audi A4 we were curious about and we got into contact first with Fran Scepanovich. She was very helpful a My family and I had called about a pre-owned Audi A4 we were curious about and we got into contact first with Fran Scepanovich. She was very helpful and informative about the vehicle, and was more than happy to set up a time for the very next day for us to come up and look at it! Once we arrived, she was again very helpful, welcoming, and very easy to talk to! One of the other employees we dealt with, Lou Lopez, was also very helpful and easy to work with. All of the other employees that we spoke to were also all very easy to talk to and showed us that they all took pride in their job! All in all, the service at Heritage Cadillac was excellent and I fully recommend looking at them if you are looking to purchase a vehicle at a fair price! More
Fran was very helpful, very friendly, and informative. She was really easy to talk to and showed us around the dealership and showed she took a lot of pride in her job. She was really easy to talk to and showed us around the dealership and showed she took a lot of pride in her job. More
New Cadillac XT6 I was very satisfied with the experience of buying from Heritage with Joe, They did not have the specific model I was interested in and they quickly I was very satisfied with the experience of buying from Heritage with Joe, They did not have the specific model I was interested in and they quickly acquired it from another dealer. More