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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
April 30, 2020
Great service and health safety related to the covid-19 issues. Dealership doing a great job in keeping Customers safe and happy. Thank you very much. issues. Dealership doing a great job in keeping Customers safe and happy. Thank you very much. More
by blazer12
Employees Worked With
April 25, 2020
Very Helpful First time there after my new purchase of an XT 6 and the service technician Mark was very helpful and so pleasant. I was in and out of there quickly First time there after my new purchase of an XT 6 and the service technician Mark was very helpful and so pleasant. I was in and out of there quickly and effortlessly!! Thank you!! More
by GioD1
April 15, 2020
Have been buy from Heritage for years.. This is the 5th Cadillac I have purchased from Heritage Cadillac. They always go above and beyond. Todd is wonderful and so is Joe, go see them if y This is the 5th Cadillac I have purchased from Heritage Cadillac. They always go above and beyond. Todd is wonderful and so is Joe, go see them if you want to purchase a new Cadillac. Thanks again. More
by irishgrl81
April 02, 2020
Excellent communication & easy to work with. Made our transition from old lease to new an absolute seamless & easy process. I will continue to use with Joe on future business with Cadillac!!! transition from old lease to new an absolute seamless & easy process. I will continue to use with Joe on future business with Cadillac!!! More
by bclsed
Employees Worked With
March 31, 2020
Another Pleasant Service Department Experience Burell assisted me right away. Work done n a prompt fashion as promised. Front desk/cashier very pleasant and accommodating...even during Covid-19. Burell assisted me right away. Work done n a prompt fashion as promised. Front desk/cashier very pleasant and accommodating...even during Covid-19. Thank you. More
by Beata
Employees Worked With
March 31, 2020
Great Service Mark Brennan, service consultant took good care of me and both he and the service mechanic took the time to show and explain the issue and best correc Mark Brennan, service consultant took good care of me and both he and the service mechanic took the time to show and explain the issue and best correction. I did not feel as if I was being sold something I really didn't need. More
by irv.zimny
March 26, 2020
great people My sales person, Tom Capps did everything that I needed done to set up my car and do whatever I needed to do. He went above and beyond to satisfy my My sales person, Tom Capps did everything that I needed done to set up my car and do whatever I needed to do. He went above and beyond to satisfy my needs in coordinating the delivery of my car. When I left , I felt comfortable with the car. Another person in sales, as well as the f&i manager made my experience very positive. I have gotten at least four cars over the years at Heritage Cadillac, and have never been disappointed with any person with whom I have dealt. More
by Satisfied
March 21, 2020
attentive service I found Joe to be extremely responsive and helpful. His follow through on all aspects of my purchase was top notch and his post sale contact was much I found Joe to be extremely responsive and helpful. His follow through on all aspects of my purchase was top notch and his post sale contact was much appreciated! More
by saugusdave
Employees Worked With
