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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
December 10, 2022
Joe Cilella was excellent with customer service. Even though I couldn’t have my warranty take care of my issue, Joe did a great job trying everything he could. I would recommend Joe to anyone needin Even though I couldn’t have my warranty take care of my issue, Joe did a great job trying everything he could. I would recommend Joe to anyone needing auto service More
by ed.hogan
Employees Worked With
Joe Cilella
December 06, 2022
Burell is always professional, couteous and clear in his communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. communications. THere are never suprises and he provides service that gets you in and out as quickly as possible. More
by jeffl
December 05, 2022
Great service, friendly and very helpful advisors. Service was performed in a timely fashion. Thank you Service was performed in a timely fashion. Thank you More
by Mateusz
Employees Worked With
Other Employees :
Sylvester Adamczyk and Joseph Cilella, Roger Fowler, Mark Brennan
November 23, 2022
Everyone was very friendly. The service was good. The waiting room is clean and comfortable I could work with my pc comfortably during the service. The service was good. The waiting room is clean and comfortable I could work with my pc comfortably during the service. More
by murase
Employees Worked With
November 22, 2022
I was able to drop off my vehicle for repairs in the evening and it taken care of in the am. Michael Ammerman is the best. evening and it taken care of in the am. Michael Ammerman is the best. More
by dwham0423
November 16, 2022
Tommy Capps is the best. He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals an He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals and excellent customer service. More
by bbaird
Employees Worked With
October 27, 2022
Always a wonderful experience! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! More
by anderson623
Employees Worked With
Other Employees :
Mary and others at the desk.
