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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
June 26, 2020
Very happy with the final result, but it took three times in the shop to find the problem with the garage opener. The wiring was defective during assembly and not the fault of Heritage.. in the shop to find the problem with the garage opener. The wiring was defective during assembly and not the fault of Heritage.. More
by Mbgrunwald
June 25, 2020
Mark Brennan in the service department is always very thorough, covering everything that needs to be done. Even when it's a simple oil change, he provides the same level of service he would for a much la thorough, covering everything that needs to be done. Even when it's a simple oil change, he provides the same level of service he would for a much larger job. More
by jeanpeter47
Employees Worked With
Mark Brennan
June 24, 2020
Service department is always courteous and efficient. Mike made sure everything was taken care. Waiting room is comfortable for those desire to wait. Loaner cars are always a plus when needed. Mike made sure everything was taken care. Waiting room is comfortable for those desire to wait. Loaner cars are always a plus when needed. More
by dwham0423
Employees Worked With
June 23, 2020
michael who works in the service department greeted me as i came for my service appointment. the car had an oil change and tires rotated in an hour which was very efficient. very satisfied. just enough ti i came for my service appointment. the car had an oil change and tires rotated in an hour which was very efficient. very satisfied. just enough time to chat with tommy capps the best sales representative at heritage. More
by golf7ers
Employees Worked With
June 23, 2020
Working with Joe at Heritage Cadillac on my new lease,was a pleasant experience. Joe is a 1st rate guy. His knowledge and experience made everything easy. I like easy.I cannot say enough about the guy.Heri a pleasant experience. Joe is a 1st rate guy. His knowledge and experience made everything easy. I like easy.I cannot say enough about the guy.Heritage Cadillac has an excellent salesman with Joe Ignofffo. Conrad More
by Cu
Employees Worked With
June 18, 2020
They were very professional and polite. That's why we keep coming back for service and to purchase new cars. Location is also very easy to get to for us. keep coming back for service and to purchase new cars. Location is also very easy to get to for us. More
by jpolcyn
Employees Worked With
Other Employees :
Todd Cunningham, Frank Wadda, Louie Lopez, Tony Pescatore
June 18, 2020
The service team always does a great job on maintaining my 2009 CTS which i hope to drive for several more years with their help my 2009 CTS which i hope to drive for several more years with their help More
by rose1178
Employees Worked With
June 15, 2020
Very concerned about Covid but Ed and Linda were very calm and professional and my auto body work was excellent and very clean. Thank you. calm and professional and my auto body work was excellent and very clean. Thank you. More
by Crashtest
Employees Worked With
John Paz, Linda Diaz, Ed Gegenheimer
June 11, 2020
Todd Cunningham great to work with. Extra Long wait to complete paper work. 4 Hours. Was not happy about the wait . Don’t understand why so long complete paper work. 4 Hours. Was not happy about the wait . Don’t understand why so long More
by martha61491
Employees Worked With
Todd Cunningham
June 07, 2020
Charles is the best This is the third car we have bought from Charles. Always satisfied. He makes buying a car so easy. Wish Caldillac still offered free oil changes. This is the third car we have bought from Charles. Always satisfied. He makes buying a car so easy. Wish Caldillac still offered free oil changes. More
by fabinfam
Employees Worked With
