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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
July 10, 2020
I Have purhased new cars here ervery three years since 2000 Everyone Employed at this dealership are just AWESOME I've been a happy client for a very long time at this dealership I have had overall great experi Everyone Employed at this dealership are just AWESOME I've been a happy client for a very long time at this dealership I have had overall great experiences with Sales, Service, parts and the body shop More
by gpassias
Employees Worked With
Other Employees :
Tony Pescatore, Linda Diaz, Ed Gegenheimer
July 10, 2020
Repeat customer says it all I am a multiple repeat customer to Heritage. Sales, service and management have all been terrific to deal with over the past 12 years. Six vehicles I am a multiple repeat customer to Heritage. Sales, service and management have all been terrific to deal with over the past 12 years. Six vehicles over this time period should be the obvious endorsement! More
by mcetina
July 09, 2020
First time customer. They nailed it in every aspect. A++++++ Our salesperson was Joe Ignoffo , and the sales manager was Daren. Both treated my wife, and I with the best possible customer service. And for that m Our salesperson was Joe Ignoffo , and the sales manager was Daren. Both treated my wife, and I with the best possible customer service. And for that matter everyone we met there as well. Exceeded expectations. I cannot be more satisfied. More
by jcurtis77
Employees Worked With
Other Employees :
The gentleman who handled the finance paperwork was outstanding. I believe his name was Larry.
July 09, 2020
Stuck in the garage - dead battery Went to go shopping during senior covid hours and my car wouldn't start. Called Heritage Roadside assistance and they came within 30 minutes with a n Went to go shopping during senior covid hours and my car wouldn't start. Called Heritage Roadside assistance and they came within 30 minutes with a new battery. Tim installed the battery in my garage, topped off my windshield wiper fluid, and checked to make certain my anti freeze was at the correct level. From the call until the completed service in my garage, the total time was about an hour. AND, I was able to make it to my covid grocery shopping! More
by Barb
Employees Worked With
I only worked with Tim.
July 02, 2020
Very good experience with the dealership. Joe my salesperson was outstanding to work with. The car I chose had a small repair required before I could take car home, but I was provided a loaner witho salesperson was outstanding to work with. The car I chose had a small repair required before I could take car home, but I was provided a loaner without even asking for one. More
by avalen01
Employees Worked With
July 02, 2020
Mike was excellent to work with regarding my oil change. He also took care of fixing another part for me! The loaner that was provided was quick and easy to pick up. Mike followed up with me to let me know He also took care of fixing another part for me! The loaner that was provided was quick and easy to pick up. Mike followed up with me to let me know exactly what was going on and when the car would be ready! Excellent service! More
by Donnaunited
Employees Worked With
June 30, 2020
praise for FRAN EXCELLENT EXPERIENCE IN DEALING WITH FRAN. NO HASSLE AT ALL. A SIMPLE EXPERIENCE - SHE KNEW WHAT SHE WAS DOING AND UNDERSTOOD I JUST WANTED TO BUY THE EXCELLENT EXPERIENCE IN DEALING WITH FRAN. NO HASSLE AT ALL. A SIMPLE EXPERIENCE - SHE KNEW WHAT SHE WAS DOING AND UNDERSTOOD I JUST WANTED TO BUY THE CAR. More
by abrakitty
Employees Worked With
June 30, 2020
Burrell is a keeper, very professional never been so satisfied. He all way make sure I am taking care all the time i Thank you!!! satisfied. He all way make sure I am taking care all the time i Thank you!!! More
by JazzyD7
June 27, 2020
Great experience with Basil Very happy to trade in my old car and buy a Cadillac XT5. Sales man Basil was very patient and helpful. Like the Car very much! Very happy to trade in my old car and buy a Cadillac XT5. Sales man Basil was very patient and helpful. Like the Car very much! More
by huangdi0412
Employees Worked With
June 26, 2020
Great experience. Joe was my salesperson and I highly recommend him. He made the experience a truly seamless and enjoyable one. Ask for Joe if you go to this dealership. recommend him. He made the experience a truly seamless and enjoyable one. Ask for Joe if you go to this dealership. More
by alanjvalente
Employees Worked With
