
Heritage Cadillac
Lombard, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
Burrell has always help me. The last feedback was only directed toward the pricing that I was charged! Excellent service! He always inform me on what I need. directed toward the pricing that I was charged! Excellent service! He always inform me on what I need. More
Excellent service...Mark Brennan ...Helpful on nature of needed service. Prompt appointment...pleasant interactions...communication clear and timely...customer service also very pleasant and efficient needed service. Prompt appointment...pleasant interactions...communication clear and timely...customer service also very pleasant and efficient More
it was great They did what I asked and were on time. I never had any problem with this crew. Eight more words is that enough for you guys. They did what I asked and were on time. I never had any problem with this crew. Eight more words is that enough for you guys. More
Pleasant and Confident Experience I was sold on Heritage Cadillac almost immediately, the reason is Tom Capps. From my first phone call Tom went to worked on my requests. I had some I was sold on Heritage Cadillac almost immediately, the reason is Tom Capps. From my first phone call Tom went to worked on my requests. I had some specific requests and, when he was unable to provide a an answer to a question, he’d call me back in a flash. Bottom Line - I trusted that Tom had my best interests in mind. If I had to purchase/lease another Cadillac tomorrow, it would go nowhere else but Heritage using Tom Capps as my rep. More
Overall Quality service Really nice people to do business with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely out with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely outstanding we highly recommend Heritage Cadillac More
Great dealership The service is timely and affordable and the staff always makes your experience great. The waiting room is very clean and has a nice variety of refre The service is timely and affordable and the staff always makes your experience great. The waiting room is very clean and has a nice variety of refreshments. More
Great service Marc was very nice to work with. My experience with my repair was great. Fixed my issue quickly. Gave me a loaner so that I didn’t have to wait or hav Marc was very nice to work with. My experience with my repair was great. Fixed my issue quickly. Gave me a loaner so that I didn’t have to wait or have someone pick me up. More
Every time I go to this dealership I have a good experience it is clean and personable and I usually don’t have to wait that long experience it is clean and personable and I usually don’t have to wait that long More
Fran Scepanovich is the best salesperson ever. I was very pleased with the service and attention I received from Fran. She made the experience so much less stressful than it could have been. She I was very pleased with the service and attention I received from Fran. She made the experience so much less stressful than it could have been. She is a true professional and a great person. Thank you so much. More
I have always been very pleased with the treatment I have received. Service has been very efficient and respectful of my time commitments. I always appreciate how clean my car is when returned to me. I like received. Service has been very efficient and respectful of my time commitments. I always appreciate how clean my car is when returned to me. I like the great car wash too congrats to your whole team. T Countryman More