Heritage Cadillac

it was great They did what I asked and were on time. I never had any problem with this crew. Eight more words is that enough for you guys. They did what I asked and were on time. I never had any problem with this crew. Eight more words is that enough for you guys. More

Pleasant and Confident Experience I was sold on Heritage Cadillac almost immediately, the reason is Tom Capps. From my first phone call Tom went to worked on my requests. I had some I was sold on Heritage Cadillac almost immediately, the reason is Tom Capps. From my first phone call Tom went to worked on my requests. I had some specific requests and, when he was unable to provide a an answer to a question, he’d call me back in a flash. Bottom Line - I trusted that Tom had my best interests in mind. If I had to purchase/lease another Cadillac tomorrow, it would go nowhere else but Heritage using Tom Capps as my rep. More

Overall Quality service Really nice people to do business with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely out with went the extra mile to make sure our vehicle purchase was exactly what we were looking for and reasonably price customer care was absolutely outstanding we highly recommend Heritage Cadillac More

Great dealership The service is timely and affordable and the staff always makes your experience great. The waiting room is very clean and has a nice variety of refre The service is timely and affordable and the staff always makes your experience great. The waiting room is very clean and has a nice variety of refreshments. More

Great service Marc was very nice to work with. My experience with my repair was great. Fixed my issue quickly. Gave me a loaner so that I didn’t have to wait or hav Marc was very nice to work with. My experience with my repair was great. Fixed my issue quickly. Gave me a loaner so that I didn’t have to wait or have someone pick me up. More

Every time I go to this dealership I have a good experience it is clean and personable and I usually don’t have to wait that long experience it is clean and personable and I usually don’t have to wait that long More

Fran Scepanovich is the best salesperson ever. I was very pleased with the service and attention I received from Fran. She made the experience so much less stressful than it could have been. She I was very pleased with the service and attention I received from Fran. She made the experience so much less stressful than it could have been. She is a true professional and a great person. Thank you so much. More

I have always been very pleased with the treatment I have received. Service has been very efficient and respectful of my time commitments. I always appreciate how clean my car is when returned to me. I like received. Service has been very efficient and respectful of my time commitments. I always appreciate how clean my car is when returned to me. I like the great car wash too congrats to your whole team. T Countryman More

Excellent service and PR with customers, it would be nice if you put paper floor mats in the vehicles when you work on them.Keep up the good work if you put paper floor mats in the vehicles when you work on them.Keep up the good work More

AC Problem Solved I was a bit early for my scheduled appointment, but I was seen immediately by a service technician. My car's AC was not working. I was given informat I was a bit early for my scheduled appointment, but I was seen immediately by a service technician. My car's AC was not working. I was given information about what would be done to check into the problem, and the potential solutions - and that I would be advised about the best solution after the diagnostics were completed. In this way I would know about the cost before I actually agreed to implement the solution. I appreciate that way of doing business. More