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Heritage Cadillac

Lombard, IL

4.6
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,110 reviews

October 03, 2020

Great experience. Especially with Joe Ignoffo.he did a fantastic job.Thoroughly explained everything about the car. It was a pleasure to deal with he knows his job. I would recommend him and heritage Cadi More

by pde88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Brought my car in for new fob and everything went well. Appointment was on time and to my satisfaction. Mike was very friendly and helpful. More

by Eich33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

First car from Heritage after more than a dozen Cadillac from Bill Huesner at another dealer. Bill Huesner is excellent.I will be looking for 2 more Cadillac within a year or two. More

by roger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Huesner.
September 30, 2020

Have bought 3 cars from Fran in the past years. She is great to work with and takes. her time to make you feel comfortable about buying a car. I always return to her for expertise & knowledge when I decid More

by Marilyn Glover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Very easy, clean, friendly and corrected texting notifications that was not turned on. Also corrected automatic seat cooling that I didn’t know how to turn off More

by Happycadillacowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Everything was very good. This was our first visit since getting the vehicle so it was free. I was a little concerned because I told the rep. that I thought I had enough points to get a free oil change. H More

by maria.krilich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

I have Never had a negative experience when coming to your dealership ship. Alway friendly staff and great service. Missed the car and wash, which is a plus. More

by tgri1508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes, Mark Brennan
September 26, 2020

Cashier and manager that provided loaner vehicle were informative and friendly I also received calls to update me on the progress and expected time of completion More

by Yvette _abrazaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
September 24, 2020

Joe Ignoffo was amazing - so knowledgeable and professional! It was the first time, as a woman, that I felt respected during the car buying process. Thank you Joe and Heritage! More

by Kathleen F.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Fantastic dealership and first class service! Every person we interacted with from staff to management was genuine, courteous, and kind. We had a great experience working with Fran Scepanovich! She wen More

by MikeMikeMike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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