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Heritage Cadillac
Lombard, IL
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,112 reviews
October 05, 2020
My experience with Heritage was great! My salesman Pernell was very professional, and kept me updated every step of the way. My car buying experience was less stressful than I was accustomed to with o Pernell was very professional, and kept me updated every step of the way. My car buying experience was less stressful than I was accustomed to with other car dealerships. More
by shell.qualls
Employees Worked With
Pernell Moore, Tony Pescatore
October 03, 2020
Well from the front to the back of the dealership I have NOT had any bad experiences I have been treated as a customer(and really that is all I expect)so far everything is good. NOT had any bad experiences I have been treated as a customer(and really that is all I expect)so far everything is good. More
by sanjo1223
October 03, 2020
Great experience. Especially with Joe Ignoffo.he did a fantastic job.Thoroughly explained everything about the car. It was a pleasure to deal with he knows his job. I would recommend him and heritage Cadi fantastic job.Thoroughly explained everything about the car. It was a pleasure to deal with he knows his job. I would recommend him and heritage Cadillac to anyone who would like to buy a car. More
by pde88
Employees Worked With
October 01, 2020
Brought my car in for new fob and everything went well. Appointment was on time and to my satisfaction. Mike was very friendly and helpful. Appointment was on time and to my satisfaction. Mike was very friendly and helpful. More
by Eich33
Employees Worked With
October 01, 2020
First car from Heritage after more than a dozen Cadillac from Bill Huesner at another dealer. Bill Huesner is excellent.I will be looking for 2 more Cadillac within a year or two. from Bill Huesner at another dealer. Bill Huesner is excellent.I will be looking for 2 more Cadillac within a year or two. More
by roger
Employees Worked With
Bill Huesner.
September 30, 2020
Have bought 3 cars from Fran in the past years. She is great to work with and takes. her time to make you feel comfortable about buying a car. I always return to her for expertise & knowledge when I decid great to work with and takes. her time to make you feel comfortable about buying a car. I always return to her for expertise & knowledge when I decide it’s time for a new car. Working with her gives you a sense of trust when buying from the dealership. More
by Marilyn Glover
Employees Worked With
September 28, 2020
Very easy, clean, friendly and corrected texting notifications that was not turned on. Also corrected automatic seat cooling that I didn’t know how to turn off notifications that was not turned on. Also corrected automatic seat cooling that I didn’t know how to turn off More
by Happycadillacowner
Employees Worked With
September 28, 2020
Everything was very good. This was our first visit since getting the vehicle so it was free. I was a little concerned because I told the rep. that I thought I had enough points to get a free oil change. H getting the vehicle so it was free. I was a little concerned because I told the rep. that I thought I had enough points to get a free oil change. He said there was no one there that was able to figure the points out, which concerned me a bit. However, since it was our first visit I didn't need to use them. I guess I'll make my next oil change during the week so there is someone that knows your point system. I feel I should have to do this though.... More
by maria.krilich
Employees Worked With
September 26, 2020
I have Never had a negative experience when coming to your dealership ship. Alway friendly staff and great service. Missed the car and wash, which is a plus. your dealership ship. Alway friendly staff and great service. Missed the car and wash, which is a plus. More
by tgri1508
Employees Worked With
Charles Hughes, Mark Brennan
September 26, 2020
Cashier and manager that provided loaner vehicle were informative and friendly I also received calls to update me on the progress and expected time of completion informative and friendly I also received calls to update me on the progress and expected time of completion More
by Yvette _abrazaldo
