Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Cadillac
Lombard, IL
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class ...
Read More
Closed Today
View All Hours
Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
March 20, 2023
It was such a great experience purchasing our new 2023 XT6. Our sales consultant Pernell M. was so knowledgeable and informative to all the questions we that we had on the vehicle. The Sales manager Isaac XT6. Our sales consultant Pernell M. was so knowledgeable and informative to all the questions we that we had on the vehicle. The Sales manager Isaac H. was so welcoming and great to work with on the qualifying allowance and negotiation of price that we agreed on. Roy C. helped us complete all the finance process a quick and smooth process. Our current overall experience is a 5 star Thanks Heritage Cadillac! More
by J.Zavala
February 20, 2023
Excellent service department: excellent communication and professionalism. Very easy to book appointments online. Hope they bring back pick up and delivery. professionalism. Very easy to book appointments online. Hope they bring back pick up and delivery. More
by s36now
Employees Worked With
Mark Brennan
February 17, 2023
I went in because my four-way flashers wouldn’t go off, and John in service took care of me with out an appointment. Thank you John Thank you Daren for giving me of rental car. and John in service took care of me with out an appointment. Thank you John Thank you Daren for giving me of rental car. More
by Al
February 10, 2023
Always a pleasure bring the car to Heritage. Mark Brennan was ready when I arrived. Service was completed as promised. Mark Brennan was ready when I arrived. Service was completed as promised. More
by jim
Employees Worked With
did not remember the cashier. She is always grea., Mark Brennan
February 07, 2023
Excellent Customer Service - great overall experience. Daren Schaffert is a great person to work with. Daren Schaffert is a great person to work with. More
by jmedina
February 03, 2023
The staff is extremely attentive and kind. Feel very cared for whenever I schedule a service. Feel very cared for whenever I schedule a service. More
by EBN
Employees Worked With
January 06, 2023
Mike greeted me as I walked in the door and cared for my needs in a professional manner! Always a pleasure to visit the dealership. needs in a professional manner! Always a pleasure to visit the dealership. More
by Rfulton
Employees Worked With
December 23, 2022
Daren Schaffert General Sales Manager is the best ! He is so kind and very helpful does wonderful service. He is so kind and very helpful does wonderful service. More
by TAK
Employees Worked With
