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Heritage Cadillac

Lombard, IL

4.6
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,110 reviews

February 20, 2023

Excellent service department: excellent communication and professionalism. Very easy to book appointments online. Hope they bring back pick up and delivery. More

by s36now
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Brennan
February 17, 2023

I went in because my four-way flashers wouldn’t go off, and John in service took care of me with out an appointment. Thank you John Thank you Daren for giving me of rental car. More

by Al
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O’Connor
February 10, 2023

Always a pleasure bring the car to Heritage. Mark Brennan was ready when I arrived. Service was completed as promised. More

by jim
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Yes
Employees Worked With
did not remember the cashier. She is always grea., Mark Brennan
February 07, 2023

Excellent Customer Service - great overall experience. Daren Schaffert is a great person to work with. More

by jmedina
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

The staff is extremely attentive and kind. Feel very cared for whenever I schedule a service. More

by EBN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

My entire experience was great. Mark kept me informed from start to finish and was great to work with. More

by chericenic
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Jan 14, 2023 -

Heritage Cadillac responded

Thank you for the FIVE STAR review we really are happy that Mark took good care of you while you were here for service. We really appreciate you being patient with our construction around here but we will have a new state of the art facility soon! Daren Schaffert GSM

January 06, 2023

Mike greeted me as I walked in the door and cared for my needs in a professional manner! Always a pleasure to visit the dealership. More

by Rfulton
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Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Heritage Cadillac responded

Thank you for the nice review on Mike. We love working with Mike also!! Daren Schaffert GSM

December 23, 2022

Daren Schaffert General Sales Manager is the best ! He is so kind and very helpful does wonderful service. More

by TAK
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

I stop in and to make of appointment and Burrell Henry took care of me right of way ! More

by Al
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the mechanic
December 13, 2022

Thank you to the technician Mike Arvis and Roger for allowing this to happen!! Excellent service!! More

by atvracer777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Roger Fowler, Mark Brennan