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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
December 12, 2020
I love the speed & the staff. I just wish the website also had prices attached with what you ordered to be done online so I would have an idea of how much $ to have/bring with me also had prices attached with what you ordered to be done online so I would have an idea of how much $ to have/bring with me More
by Dana
Employees Worked With
December 12, 2020
The staff is always professional, accommodating and friendly. The service is always completed in a timely manner and done well. I highly recommend Heritage Cadillac. friendly. The service is always completed in a timely manner and done well. I highly recommend Heritage Cadillac. More
by 2 Caddies
Employees Worked With
Mark Brennan
December 10, 2020
very professional all my services were handled in a timely manner. was given a loaner to use because work was going to take awhile. that was very convenient. timely manner. was given a loaner to use because work was going to take awhile. that was very convenient. More
by Sparky
December 08, 2020
Burrell Henry has been providing excellent service for all of the year's that we have had owned Cadillac's. He has always provided advice and suggestions that seem to make our cars run better. all of the year's that we have had owned Cadillac's. He has always provided advice and suggestions that seem to make our cars run better. More
by xxxxxxxxxxxxxxxx
Employees Worked With
December 08, 2020
Great service. Great service. Great service. Great service. Great service. Great service. This question should not require twenty five words. I give 0 stars for this. service. Great service. Great service. This question should not require twenty five words. I give 0 stars for this. More
by mrsrcw1
Employees Worked With
December 08, 2020
So delighted to have purchased my new car from Heritage in Lombard, IL. Bill Heussner, Annette & entire staff, thank you for your outstanding customer service!!! in Lombard, IL. Bill Heussner, Annette & entire staff, thank you for your outstanding customer service!!! More
by Mine
Employees Worked With
Other Employees :
Bill Heussner, Annette, , Tony Pescatore, Matt Cameron
December 04, 2020
I appreciated the calls to keep me informed. Also not pushing additional service costs during these difficult times and holiday season. Thank for the care and consideration as well as the great service. pushing additional service costs during these difficult times and holiday season. Thank for the care and consideration as well as the great service. More
by Beck
Employees Worked With
November 10, 2020
Mark was fantastic. He was engaging, professional and kept me updated on my Escalade's service. Everything went smooth from drop off, vehicle loaner and pick up. We always have a great experience with He kept me updated on my Escalade's service. Everything went smooth from drop off, vehicle loaner and pick up. We always have a great experience with Heritage service department. More
by s36now
Employees Worked With
Mark Brennan
November 10, 2020
Fran was a great person helping us to fine the best car for are family she answer all are question and got ever thing done on time it's the best cadillac dealership i will bye my cars at thank you for f for are family she answer all are question and got ever thing done on time it's the best cadillac dealership i will bye my cars at thank you for fining us a beautiful XT5 around:) More
by Phillip and Giovanna Abraham
