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Heritage Cadillac
Lombard, IL
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,112 reviews
February 09, 2021
Great experience! Michael displayed prompt and professional service. He provided info on some things that could have been maintained which was really appreciated. The lady that was managing the ca professional service. He provided info on some things that could have been maintained which was really appreciated. The lady that was managing the cashier desk was friendly and efficient in completing the checkout process. Thank you very much More
by doina
Employees Worked With
February 06, 2021
Heritage operates as you would expect a Cadillac Dealer should. Courteous service, exemplified by Mr Burrell Henry, Service Consultant, who listens to your problems and takes appropriate care of your issu should. Courteous service, exemplified by Mr Burrell Henry, Service Consultant, who listens to your problems and takes appropriate care of your issues. Great dealership, purchased two Cadillac’s there, hope to buy more! More
by Smith1047
January 31, 2021
PERNELL D. MOORE, OUR SALESPERSON IS A ROCK STAR!!! ETREMELY KNOWLEDGEABLE, POLITE, PROFESSIONAL, AND THOROUGH! BEST SALESPERSON EVER!!! POSITIVE, COVID PROTOCOL ADHERING, CLEAN, EASY EXPERI STAR!!! ETREMELY KNOWLEDGEABLE, POLITE, PROFESSIONAL, AND THOROUGH! BEST SALESPERSON EVER!!! POSITIVE, COVID PROTOCOL ADHERING, CLEAN, EASY EXPERIENCE! More
by USMC METTLE
Employees Worked With
ROY CARROLL
January 28, 2021
The staff at this dealership are always friendly yet professional. The service department makes sure that all my issues are addressed and corrected. Best ever. professional. The service department makes sure that all my issues are addressed and corrected. Best ever. More
by 2 Caddies
January 27, 2021
Service is wonderful. Efficient and personable. Mark is great. Thank you for always making the car's service appointments easy to schedule and reasonable in terms of wait time. great. Thank you for always making the car's service appointments easy to schedule and reasonable in terms of wait time. More
by mocamden
Employees Worked With
Mark Brennan
January 25, 2021
Service as always excellent. I would suggest that you cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. cross train others to work with the MyRewards program discount as the cashiers are not familiar with the process. More
by Sirle3
January 23, 2021
Mr Henry was helpful and thorough. He got me in and out of the service department quickly, and did so in a friendly and kind way. of the service department quickly, and did so in a friendly and kind way. More
by Robert M
Employees Worked With
January 22, 2021
Extremely pleased with this dealership! Pernell made the car buying experience both easy and enjoyable. Would definitely use them again for future car buying needs. car buying experience both easy and enjoyable. Would definitely use them again for future car buying needs. More
by Julie
Employees Worked With
Pernell Moore, Tony Pescatore
January 19, 2021
Since I purchased my vehicle from Heritage Cadillac I've been treated like family. the continued service has been excellent and the option of getting an loaner vehicle whenever I need has been the most valu been treated like family. the continued service has been excellent and the option of getting an loaner vehicle whenever I need has been the most valuable. I recently inquired about the XT5 for my daughter and the salesman (Joe) was ever so nice and informing. Joe took the time out to explain all of the options available and Joe never made us feel rushed or unwelcome. Thank you very much for being the type of dealership that I can be proud of and brag about. Mel More
by judkin
Employees Worked With
