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Heritage Cadillac
Lombard, IL
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,112 reviews
March 04, 2021
Quick professional and reasonably priced. My service was executed while I waited and I was in and out in about an hour. Overall pleased with the process and the condition/cleanliness of the lounge. executed while I waited and I was in and out in about an hour. Overall pleased with the process and the condition/cleanliness of the lounge. More
by michael.phillips
Employees Worked With
March 04, 2021
Great Experience will definitely continue to work with Bill!! His goal was to make sure that my husband and I pleased with out purchase, Bill also exceeded in taking care of our service needs. Thank you Bill!! His goal was to make sure that my husband and I pleased with out purchase, Bill also exceeded in taking care of our service needs. Thank you More
by galepadill363
Employees Worked With
Bill Heussner Thank you so much for your dedication to making our experience in purchasing our XT5 exceptional.
March 03, 2021
one word "GREATTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT" I'VE BEEN COMING TO YOUR DEALERSHIP FOR A LONG TIME BECAUSE OF THE PEOPLE THAT WORK HERE A "GREATTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT" I'VE BEEN COMING TO YOUR DEALERSHIP FOR A LONG TIME BECAUSE OF THE PEOPLE THAT WORK HERE AND HAVE BEEN VERY SATISFIED FOR A LONG TIME. More
by gizmo
Employees Worked With
Other Employees :
Burrell Henry ********************************************************, Todd Cunningham
February 26, 2021
Mr. Henry, Got me in right away. Got my car fix and available for pickup in a timely fashion. And always suggest the best service available. Thank you, Mr. Henry available for pickup in a timely fashion. And always suggest the best service available. Thank you, Mr. Henry More
by g2hpreston
Employees Worked With
February 25, 2021
Always treated special. Appreciate that. And sometimes 25 words is too many words. I can’t submit my opinion unless I do it in a few more words. 25 words is too many words. I can’t submit my opinion unless I do it in a few more words. More
by Bsufantwo
Employees Worked With
February 20, 2021
Excellent service, great service department. Very accommodating to my schedule. Great service waiting area. Much appreciated amenities. Comfortable place to wait for my car. Love the cookies! accommodating to my schedule. Great service waiting area. Much appreciated amenities. Comfortable place to wait for my car. Love the cookies! More
by Adrianne
Employees Worked With
Mark Brennan
February 18, 2021
Service is top notch! Very friendly, quick and willing to go the extra mile to satisfy clients. I will be back for all my car needs. to go the extra mile to satisfy clients. I will be back for all my car needs. More
by m
Employees Worked With
February 18, 2021
My service specialist, John O’Connor was amazing. He got my car in right away, kept me well advised of the work going on, and called me as soon as it was finished. He is fantastic. Put my mind at rest, and my car in right away, kept me well advised of the work going on, and called me as soon as it was finished. He is fantastic. Put my mind at rest, and was very professional and friendly. Great guy. More
by David R
Employees Worked With
John O’Conner
February 16, 2021
Heritage Cadillac has excellent customer service. Very helpful and informative. Mark Brennan and Johnny were so friendly and took care of all the service items that I requested. helpful and informative. Mark Brennan and Johnny were so friendly and took care of all the service items that I requested. More
by QueenB80
Employees Worked With
Johnny, Mark Brennan
February 10, 2021
It was just a oil change what could go wrong hopefully do not to have to have any service work that would be nice i’ve been nicer they wash it do not to have to have any service work that would be nice i’ve been nicer they wash it More
by napwiley
